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Housing and Dining Services seeks a qualified Lead Data Analyst to oversee data analysis initiatives supporting housing operations, occupancy management, and Next-Gen recruitment strategies. This role coordinates cross-departmental meetings, activities, and analytical efforts to evaluate occupancy trends, inform housing marketing plans and campaigns, and support strategic decision-making. The position also monitors macro and micro-economic conditions to assess demand levels, guide business operations, and support projected housing rate increases through data-driven insights and planning.
Job Responsibility
Serve as lead data analysis and market research efforts for Housing and Dining Services (HDS), including student satisfaction, occupancy trends, retention, competitor bench marking, and rate-setting analysis
Prepare reports and presentations to support strategic planning, revenue optimization, and Board of Regents discussions
Conduct surveys, focus groups, and economic analysis to support housing operations and occupancy management
Develop and coordinate marketing and communication strategies to increase housing contracts and student engagement
Partner with departmental marketing staff to manage campaigns, online outreach, website accuracy, FAQs, communication timelines, and targeted messaging for prospective and returning students and families
Support operational effectiveness through data management, reporting, system testing, process improvement, training documentation, and coordination with Student Living, IT, and contracts staff
Assist with key housing operations including move-in/move-out support, contract updates, troubleshooting, and policy compliance while fostering a collaborative and professional work environment
Requirements
Requires a high school diploma (or equivalent) and five years of relevant experience
Business, Statistics or Economics degree
Two years of relevant experience
Knowledge or experience living or working in a college or university residence hall environment
Demonstrated proficiency in Microsoft Office environment
Experience with Excel spreadsheets and merging data from one database to another
Have great attention to detail
Knowledge of office practices and procedures
Familiar with economics and statistical projections
Ability to interact with all levels of the organization, including professional presentations to senior management
Nice to have
Business, Statistics or Economics degree
Two years of relevant experience
Knowledge or experience living or working in a college or university residence hall environment
Demonstrated proficiency in Microsoft Office environment
Experience with Excel spreadsheets and merging data from one database to another
Have great attention to detail
Knowledge of office practices and procedures
Familiar with economics and statistical projections
Ability to interact with all levels of the organization, including professional presentations to senior management