Lead Customer Service Representative Job at Circle K (Charlotte)

New

Customer Service Representative

As a Customer Experience Representative, you will be at the heart of the action,...

Location

Canada , Saint-Laurent

Salary:

52000.00 - 57000.00 CAD / Year

Randstad

Expiration Date

February 02, 2026

Requirements

Full proficiency in French and English, both spoken and written
Strong computer skills, with a solid knowledge of Microsoft Office software
At least one year of experience in a similar role
Excellent communication and interpersonal skills
Proven ability in time management and building professional relationships
Ability to work independently while contributing effectively to a team
Initiative, autonomy, and problem-solving skills
Ability to multitask in a fast-paced environment with a strong sense of urgency

Job Responsibility

Analyze and qualify customer inquiries before directing them to the appropriate service or sales representative
Log, track, and communicate customer interactions effectively
Follow up with leads and document the results of sales activities
Provide detailed information via phone, email, chat, or mail
Participate in internal training activities to deepen product and service knowledge
Make outbound calls and handle incoming sales-related calls
Perform any other tasks as needed by the company

What we offer

Comprehensive insurance: including medical, dental, vision, short-term and long-term disability, and life insurance
Attractive pension plan
Opportunities for advancement and continuous professional development
Tuition reimbursement for any program or course of your choice
Provision of necessary work equipment

Fulltime

New

Customer Service Representative

Customer Service Representative (Temp-to-Perm) position located in Easton, PA, r...

Location

United States , Easton

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

Bachelor's Degree a plus
Possess proficient skills with Microsoft Office products including: Word, Excel, Access, & Project
Experience and understanding of Visual Basic language a plus
Minimum three years of customer service
Must possess excellent communication skills and be patient, professional and courteous when faced with an adverse situation
Project management skills a plus
Must be goal oriented, reliable, self-motivated and able to multi-task effectively
Willing to be flexible in schedule and work occasional overtime

Job Responsibility

Provide professional and proper response to all product and order related inquiries
Develop and improve the focus of customer relationship management with both internal and external customers
Support the Victaulic Product Delivery System by maintaining a proactive and integrated communication flow with Sales, the Distribution Center Managers and our customers regarding customer service issues
Perform all order processing and service-related activities to ensure the accurate, timely and effective handling of customer requirements
Assist customer in selecting product that best suits the application and identify potential sales opportunities and ensure the sales lead is provided to appropriate Sales Representative
Perform quotation and order entry, edit and maintenance
Handle all telephone, fax or email inquiries relating to freight, product application, or billing issues
Analyze and resolve customer requests, inquiries or problems by utilizing established procedures
Identify and report all instances of customer problems, potential sales leads and system deficiencies that are not immediately resolved to Supervisor and Sales Representative and / or Sales Management
Prevent and /or resolve any billing disputes ensuring improved efficiencies

Fulltime

New

Customer Service Team Lead

Are you a leader passionate about talent development and optimizing the customer...

Location

Canada , Saint-Laurent

Salary:

85000.00 - 90000.00 CAD / Year

Randstad

Expiration Date

February 19, 2026

Requirements

University degree (BAC) or college diploma (DEC) in a relevant field (IT, Customer Service, Administration) or equivalent professional experience
Minimum of two (2) years of confirmed experience in team management, ideally within a customer service or Information Technology (IT) support context
Bilinguism (French and English), both spoken and written
Mobilizing leadership, excellent abilities in communication, coaching, and conflict resolution
Strong sense of organization, pronounced customer orientation, and demonstrated ability to effectively manage multiple priorities in a growing environment

Job Responsibility

Coaching, motivating, and developing a team of representatives, while ensuring proactive and optimal management of schedules, tasks, and priorities
Monitoring service performance using key indicators (such as satisfaction and resolution rate) and designing and implementing continuous improvement plans
Fostering open communication, a healthy collaborative environment, and a culture of constructive feedback within the team
Taking full responsibility for the training, integration, and continuous professional development of your team members
Managing the most complex customer situations and requests with agility and professionalism, while ensuring seamless coordination with relevant internal departments
Developing and presenting clear, strategic reports detailing the service's key results, performance, and initiatives
Actively contributing to the evolution and improvement of internal processes to elevate the overall customer experience

What we offer

Comprehensive group insurance
Group RRSP program
Vacation time based on experience
Paid days off during the holiday season
Easy access by public transit and private parking available
Stimulating, collaborative, and stress-free work environment, fostering a family-like atmosphere
Numerous opportunities for continuous professional development

Fulltime

Customer Service Representative

Mr. Handyman is known for exceptional service, quality work, and our “Done Right...

Location

United States , Boyertown

Salary:

18.00 - 20.00 USD / Hour

Mr. Handyman

Expiration Date

Until further notice

Requirements

Live within the area
Have 2+ years of experience in an office setting
Solving problems must come easily to you
Complete a background check
Professional communication and phone skills

Job Responsibility

Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

What we offer

Advancement and growth opportunities
Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
The pride that comes with applying your skills in a challenging and varied work environment
The opportunity to wow customers with a best-in-class customer experience and solutions
Flexibility with hours so you can take care of life’s important events

Customer Service Representative

As an RPM Customer Service Representative (CSR), you are the first and sometimes...

Location

United States , Gulfport

Salary:

Not provided

IAG GBS

Expiration Date

Until further notice

Requirements

You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn
Strong communication and basic math skills to count change
Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills
Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds

Job Responsibility

Provide a fun, happy, and exciting environment for our Customers while taking orders
Uphold and represent a rock-solid brand image
Ensure our stores are kept clean and sanitized for our Team and Customers
Get into the action and make perfect product all the time
Learn organizational and inventory skills
Provide amazing Customer service
Execute time management skills and the ability to multi-task in a competitive work environment
Help be part of the pizza industry that is leading in technology by using the most advanced equipment
Demonstrate your own style while working in a diverse work environment
The ability to take ownership in resolving problems

What we offer

Complete all RPM world class training programs to ensure you are set up for success in your role
Work flexible fun hours and enjoy great product discounts
Opportunity to continue your development through RPM Pizza College
This is the first step for many to owning your own Dominos store
Learn team building and problem-solving and develop your skills for the future
Opportunity to give back to the community through partnerships and donations
Variable hourly (meaning hours vary by week) position with competitive pay
Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period
401K program available

Fulltime

Customer service representative

As an RPM Customer Service Representative (CSR), you are the first and sometimes...

Location

United States , Gulfport

Salary:

Not provided

IAG GBS

Expiration Date

Until further notice

Requirements

You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn
Strong communication and basic math skills to count change
Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills
Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds

Job Responsibility

Provide a fun, happy, and exciting environment for our Customers while taking orders
Uphold and represent a rock-solid brand image
Ensure our stores are kept clean and sanitized for our Team and Customers
Get into the action and make perfect product all the time
Learn organizational and inventory skills
Provide amazing Customer service
Execute time management skills and the ability to multi-task in a competitive work environment
Help be part of the pizza industry that is leading in technology by using the most advanced equipment
Demonstrate your own style while working in a diverse work environment
The ability to take ownership in resolving problems

What we offer

Complete all RPM world class training programs to ensure you are set up for success in your role
Work flexible fun hours and enjoy great product discounts
Opportunity to continue your development through RPM Pizza College
This is the first step for many to owning your own Dominos store
Learn team building and problem-solving and develop your skills for the future
Opportunity to give back to the community through partnerships and donations
Variable hourly (meaning hours vary by week) position with competitive pay
Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period
401K program available

Fulltime

Customer Service Representative

As an RPM Customer Service Representative (CSR), you are the first and sometimes...

Location

United States , Biloxi

Salary:

Not provided

IAG GBS

Expiration Date

Until further notice

Requirements

You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn
Strong communication and basic math skills to count change
Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills
Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds

Job Responsibility

Provide a fun, happy, and exciting environment for our Customers while taking orders
Uphold and represent a rock-solid brand image
Ensure our stores are kept clean and sanitized for our Team and Customers
Get into the action and make perfect product all the time
Learn organizational and inventory skills
Provide amazing Customer service
Execute time management skills and the ability to multi-task in a competitive work environment
Help be part of the pizza industry that is leading in technology by using the most advanced equipment
Demonstrate your own style while working in a diverse work environment
The ability to take ownership in resolving problems

What we offer

Complete all RPM world class training programs to ensure you are set up for success in your role
Work flexible fun hours and enjoy great product discounts
Opportunity to continue your development through RPM Pizza College
This is the first step for many to owning your own Dominos store
Learn team building and problem-solving and develop your skills for the future
Opportunity to give back to the community through partnerships and donations
Variable hourly (meaning hours vary by week) position with competitive pay
Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period
401K program available

Fulltime

Customer Service Representative

Helpware is a technology-driven company with offices in Uganda, USA, Ukraine, Me...

Location

Uganda

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

You are strong in spoken and written English (at least C1)
Minimum 1-year professional customer service experience or equivalent customer facing role
Experience supporting customers via e-mail, and/or chat
Passion for customer service and ownership of customer experience including comprehensive issue resolution
Able to effectively tailor communication and style to different audiences
Able to self-manage and work independently in a fast-paced, constantly changing environment
Organized and detail-oriented, able to recognize patterns
Thrives on a team where expertise is shared and feedback is welcomed
Solution and satisfaction driven, being able to discern when to provide compensation
Knowledge of Office 360

Job Responsibility

Exceed customer expectations with guidance, knowledge, and passion for technology
Figure out how technology works when things go wrong
Effectively prioritize and manage time
Multitask across systems and applications
Analyze, isolate and resolve a variety of complex technical issues
Comfortably navigate a technical environment
Engage customers, explaining step by step solutions with patience and an approach tailored to each individual customer
Fix technical issues and provide incredible customer experience

Fulltime

Lead Customer Service Representative

Circle K

Location:
United States of America , Charlotte

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2025

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