Lead Credit Portfolio Consultant

• Oversee and perform daily operations related to: Commitment to Commit (CTC), 14M Portfolio Monitoring and Reporting, Streamlined Elastic Workflow Assistant (SEWA), Commercial Banking Email Box Issues Management
• Act as a working lead and a backup for all functions within scope, ensuring continuity and consistency of service
• Serve as a Data Steward, ensuring data quality, compliance, and remediation across systems of origin and systems of record
• Collaborate with Application Business Owners, Data Defect, Control Monitoring to support system changes, enhancements, and ensure accurate reflection of business processes
• Participate in system conversion initiatives and User Acceptance Testing (UAT) to validate business requirements
• Assess and document downstream impacts of system changes on reporting and analytics
• Maintain and update data dictionaries, desktop procedures, and documentation related to data element usage
• Conduct data monitoring routines, research and resolve data deficiencies, and support remediation efforts
• Represent the business in data initiatives, audits, and control reviews
• Drive process improvements and standardization across credit portfolio operations and data governance activities

5+ years of Credit Consulting Portfolio experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Strong understanding of Commercial Banking data and lending systems
• Proven ability to manage multiple priorities and provide support to more junior team members
• Excellent problem-solving, analytical, and communication skills
• Experience supporting system changes and performing UAT
• 4+ years of experience in data management and governance
• Familiarity with risk and regulatory reporting frameworks
• Experience with data quality principles and remediation strategies
• Ability to collaborate with cross-functional teams including LOB leaders, ABOs, control group, reporting teams, and technology partners
• Familiarity with SQL, writing macros, utilizing Power BI, Tableau, or data querying tools
• Working knowledge of WCDIR and iHub

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement