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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Job Responsibility:
Execute projects defined by the LBI leadership team, contributing to strategic transformation across the LBI function
Attend leadership team meetings as required to provide updates and insights
Building a new function and setting appropriate governance to ensure oversight and reporting
Manage panel law firm governance, relationship development, event coordination, spend strategy, and data reporting cadence to the L&BI leadership team
Understand the external legal technology landscape and identify opportunities for innovation
Use data analytics to extract insights, inform decision-making, and measure the impact of L&BI initiatives
Implement processes and standards for matter management, knowledge sharing, and information governance at the direction of the L&BI leadership team
Lead the adoption and optimisation of legal technology platforms, including matter management, eBilling, and contract lifecycle tools
Leverage data and management information (MI) to inform decision-making, track KPIs, and monitor benefits realisation
Ensure robust data governance and reporting frameworks are in place
Oversee legal instruction, triage, and matter management processes to ensure timely and effective service delivery
Implement and maintain documented workflows and procedures to support consistency and compliance
Identify and deliver change initiatives that improve operational efficiency and legal team effectiveness
Lead the implementation and project management of legal technology solutions such as Co-Counsel and eBilling systems
Act as a key stakeholder for the operations team within the VOIS LBI Services Pillar, ensuring alignment and delivery of shared objectives
Requirements:
Experience working in a large in-house legal department with a similar size and complexity
Demonstrable experience of working in companies undergoing transformation
Proven track record working with senior Leadership Teams
Proven track record implementing multiple technology platforms
Deep experience with supplier management and panel management
Experience using legal analytics tools and reporting software to identify trends and support decision-making
Strong drafting skills with the ability to produce clear, concise, and effective documentation
Minimum of 10 years’ experience as a leader in legal operations with a strong track record of leading cross-functional projects
Project management qualifications and experience delivering complex initiatives
Proficiency in tools such as PowerApps, Power BI, PowerPoint, SharePoint, and Word and the capability to develop performance metrics and dashboards to drive insights quickly
What we offer:
Annual Discretionary Bonus
28 days of annual leave, with the option to buy an additional 5 days and the opportunity to carry over 5 days per year
1 additional day (Family Day) for personal milestones or special occasions
11 public holidays
5 charity days per year
Flexible working schedule
20 days to work from abroad
Lunch vouchers
Access to private AXA health insurance and a robust pension scheme
Access to Vodafone University and online training resources