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Wells Fargo is seeking a Lead Compliance Officer to join the Corporate & Investment Banking (CIB) Compliance team to support the Global Surveillance Oversight program. Learn more about the career areas and lines of business at wellsfargojobs.com. Global Surveillance Oversight is an independent risk management function responsible for independent oversight, challenge, and subject matter expertise over front‑line communications surveillance activities designed to identify, prevent, and mitigate market conduct and other compliance risks arising from communications. The Lead Compliance Officer will play a critical role in executing risk‑based oversight, conducting deep‑dive reviews, and supporting enhancements to communications surveillance program including governance, analytics, escalation frameworks, data quality and issue management.
Job Responsibility:
Provide independent oversight and challenge of the front line's Communications Surveillance Program, including email, voice, and other electronic communications monitoring
Act as a subject matter expert on communications surveillance risks, typologies, and regulatory expectations, supporting escalation and risk assessment activities
Perform deep-dive reviews and investigations into potential compliance and conduct risks identified through surveillance alerts, inquiries, or thematic reviews
Assess the design and effectiveness of surveillance coverage for key conduct risks, including market abuse, misuse of information, inappropriate communications, and supervision gaps
Review and challenge front-line surveillance governance, procedures, escalation frameworks, and decision-making, including risk acceptance and remediation plans
Support oversight of alert review quality, investigative standards, documentation, and issue handling
Contribute to the identification of surveillance coverage gaps, emerging risks, and enhancement opportunities
Provide input into communications surveillance metrics, management reporting, and materials presented to senior management and governance committees
Interpret and apply applicable laws, regulations, and internal policies related to communications surveillance, supervision, and recordkeeping
Support Regulatory Compliance Testing, Internal Audit, and regulatory inquiries, including review of findings and corrective action plans
Collaborate with Technology and data partners to assess surveillance data quality, logic design, and tool enhancements
Maintain effective working relationships with front-line businesses, Compliance partners, Legal, Audit, and other control functions
Exercise independent judgment while operating within established oversight frameworks and escalation protocols
Requirements:
5+ years of Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Experience performing or overseeing communications surveillance in a financial services environment
Strong understanding of communications-based conduct risks, including market abuse, insider information, competition law, and market conduct breaches
Knowledge of global regulatory frameworks relevant to communications surveillance, such as MAR, MiFID II, and applicable US regulatory expectations
Experience conducting investigations, thematic reviews, or quality assurance over surveillance activities
Familiarity with communications surveillance platforms, analytics, and alert review workflows
Experience engaging with or providing support to senior Compliance management on escalation-worthy matters
Exposure to the use of advanced analytics, automation, or artificial intelligence in communications surveillance, including awareness of governance and human oversight expectations
Strong analytical skills with high attention to detail and sound judgment
Excellent written and verbal communication skills, with the ability to clearly articulate findings and risks
Professionalism, adaptability, and strong collaboration skills in a fast-paced, highly regulated environment
Ability to manage multiple priorities and work independently on moderate-to-high risk matters
Experience overseeing or assessing the use of advanced analytics, automation, or artificial intelligence tools within surveillance or compliance programs, including governance, model risk considerations, explain-ability, and regulatory expectations
Willingness to work on-site at stated location on the job opening
This position offers a hybrid work schedule
This position is not eligible for Visa sponsorship
This position is subject to FINRA background screening requirements
What we offer:
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance