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Lead Commercial Loan Servicing Specialist - Asset Based Lending / Syndicated Loans

United States, Charlotte · Job Posted May 13, 2026

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Job Description

Wells Fargo is seeking a Lead Commercial Loan Servicing Specialist to join Commercial Banking Operations on the Capital Finance Operations (CFO) team within Wholesale Operations. The Capital Finance Operations team supports Capital Finance by delivering comprehensive asset-based lending solutions, including sole lender, agented, and syndicated structures. These solutions serve asset-rich companies across the U.S., U.K., and Canada, spanning a wide range of industries. This role sits within the Lending Servicing function and is responsible for end-to-end life-of-loan servicing activities. The scope includes client loan servicing, syndicated facilities, bought participations, and payoffs for Asset-Based Lending (ABL) portfolios. The role supports revolving and term loan facilities, as well as accounts payable activities, including pass-through expense billings such as field exams, appraisals, and legal fees.

Job Responsibility

  • Lead end-to-end servicing activities for complex commercial and asset-based lending facilities, including syndicated and participated loans
  • Act as a primary servicing point of contact for internal and external stakeholders, partnering closely with Relationship Managers, Legal, Risk, Control, Technology, and Operations teams
  • Review and process complex loan transactions, including new deals, modifications, tranche set-ups, interest and fee calculations, and participation settlements
  • Evaluate servicing risks, resolve escalated client and operational issues, and recommend process or policy enhancements to improve efficiency and customer experience
  • Ensure accurate data entry, reconciliation, and portfolio maintenance across systems of record, including LUCAS (Loan Underwriting Collateral Analysis System)
  • Conduct quality reviews and monitor key performance indicators to support strong operational controls and regulatory compliance
  • Provide subject matter expertise and guidance to less experienced team members, including training and day-to-day support
  • Support operational initiatives, system enhancements, and user acceptance testing as needed

Requirements

  • 5+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of asset-based lending experience
  • 2+ years of accounting or finance experience
  • Commercial lending experience
  • Ability to review and interpret complex wholesale commercial loan documents
  • Intermediate Microsoft Office skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to exercise independent judgment to identify and resolve problems
  • Strong organizational, multi-tasking, and prioritizing skills

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