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Lead Commercial Excellence Manager, DACH

Germany, Munich · Job Posted February 18, 2026
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Job Description

The Lead Commercial Excellence Manager, DACH, will be responsible to drive commercial and business excellence within DACH by designing, planning and implementing processes, tools and initiatives to maximize top and bottom-line results. The role will be a critical member of the DACH leadership team, working closely with DACH country manager to develop strategies for optimizing sales. Will work with the cross functional team (Medical, Marketing, Sales and Access) and will analyze and integrate insights from different sources (market research, competitive intelligence, analytics, forecasting, CRM data) to enable decision-making based on facts.

Job Responsibility

  • Develop DACH Commercial Excellence Plan which will focus on key priorities aligned with International CE partners
  • Partner with Sales Leads on KAM performance, customer targeting and selection, KPIs, coverage, market prioritization and Sales Force Effectiveness
  • Lead and drive SFE/Commercial Excellence culture and philosophy
  • Drive adoption and use of Veeva CRM and Tableau to drive better business decisions and analytics
  • Strong team working skills within a matrix organization
  • Lead and influence without direct authority and foster a culture of continuous improvement within the organization
  • Strong analytical skills with the ability to work with large data sets
  • Ability to work independently and manage multiple priorities and timelines
  • Excellent change management and issue resolution skills with the ability to deliver results
  • Excellent verbal, written, and interpersonal communication skills in German and English
  • Highly organized and self-motivated
  • Strong stakeholder management, leadership and relationship-building skills
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
  • Maintain regular and reliable attendance
  • Munich office based position. Expected to work in office min 2-3 days per week. Travel to include field rides, Meetings, and Congresses as needed

Requirements

  • Bachelor’s Degree in field as outlined in the essential duties
  • 6+ years’ commercial experience, within sales, marketing, ideally commercial excellence, in the diagnostic/pharmaceutical/biotech industry
  • Fluent in German and English, written and spoken
  • Demonstrated implementation of commercial excellence projects with commercial outputs
  • Demonstrated success directly or indirectly leading and coordinating strategic initiatives
  • Demonstrated knowledge of CRM systems (preferably Veeva), and their implementation
  • Demonstrated ability to influence and recommend solutions
  • Excellent oral and written communications/presentations, results orientation, facilitation and teamwork skills
  • Advanced proficiency with computer skills (Microsoft Office programs, Tableau, Power BI, CRM systems)
  • Demonstrated ability to perform the essential duties of the position with or without accommodation

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