Lead Commercial Development Manager – International Care Navigation Job at Exact Sciences (Madison)

Job Description

The Lead Commercial Development Manager – International Care Navigation is responsible for driving commercial launch readiness and successfully bringing our patient care navigation services to markets outside the United States. This role is a hands-on position and will work with various levels of management and departments through the enterprise commercial organization, business units, and various technical and operational teams. The Lead Commercial Development Manager leads commercial workstream(s) in managing deliverables that correspond to robust sales, marketing, and market access strategy and tactical readiness for a successful launch. Their focus is to ensure that the key elements of the commercial development process are robust and delivered on time. This includes leading commercial launch readiness review process(es), in coordination with the product development process. This role will work quickly to understand interdependencies, develop and communicate plans, prioritize appropriately, rally cross-functional teams to be united on key objectives, escalate risks and mitigations, and problem-solve collaboratively in a dynamic and matrixed organization. The Lead Commercial Development Manager will also provide post-launch support to ensure successful transition from launch readiness into steady-state commercial execution.

Job Responsibility

Lead commercial launch readiness workstream(s) to ensure comprehensive commercial launch planning and timely execution
Design and deploy an effective structure for commercial launch planning, based on the scope of the product/service offering, resources available, and timeline
Facilitate productive, cross-functional meetings with clear agendas and action items
Provide a clear summary of decisions, issues, and actions to ensure key stakeholders are appropriately informed and can act accordingly
Develop, track, and report against detailed project timelines/work plans, schedules, status reports, resource plans, budgets, and status reports
Serve as a member of the product core team to advance commercial launch readiness and report on progress, risks, and mitigations
Apply a robust process for commercial launch planning of new products, product enhancements, and services
seek to understand and advocate for adaptations or deviations that may be needed to support a particular launch
develop alternative approaches for execution, and communicate rationale
Identify opportunities to standardize commercial launch planning approaches across products and services to drive efficiency and consistency
Partner with project managers and cross-functional team members to ensure clarity of objectives, deliverables, timelines, action items, and interdependencies
Coordinate with external partners or vendors as needed to support commercial launch readiness deliverables
Identify appropriate owners, deliverables and milestones within the commercial strategic and tactical plan that supports the product and portfolio strategy
ensure clear expectations by owner
Drive positive change management that builds the commercial launch planning team’s organizational capabilities via guidance, planning, communications, and relationship management
Navigate across disciplines and integrate technical and business considerations as they impact project plans
includes negotiation of scope, roles and responsibilities, specifications, timelines, and resources up, across, and down the organization
Apply sound business judgment to prioritize work, resolve trade-offs, and recommend solutions aligned to commercial and enterprise objectives
Establish and foster strong teamwork partnerships within the commercial launch readiness workstream and within the enterprise-wide commercial organization
Demonstrate strong written and verbal communication skills with the ability to provide clear, informative, and timely information to cross-functional project teams
Motivate and lead teams of cross-functional and external resources in a matrixed organization with competing priorities, with or without direct authority or reporting relationships
communicate effectively with senior leaders, peers, direct reports, and external partners
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with the company’s Quality Management System policies and procedures
Maintain regular and reliable attendance
Ability to act with an inclusion mindset and model these behaviors for the organization
Ability to travel 25% of working time away from work location
may include overnight/weekend travel

Requirements

Bachelor’s Degree in Business Administration, Marketing, Engineering, Life Sciences, Clinical Laboratory Science, Management Information Systems, or field as outlined in the essential duties
6+ years of cross-functional management experience with demonstrated record of accomplishment and delivering results
6+ years of experience leading experienced, complex teams or projects in a health care, life sciences, pharma, or medical device company
Demonstrated proficiency in implementing multiple operational and/or marketing projects/programs simultaneously
Strong understanding of program and project management processes, principles, and methodologies
Expert project management software skills
including Smartsheet, Miro, and Microsoft Office PowerPoint, Word, and Excel
Demonstrated strong, collaborative leadership - able to influence without authority, manage complex initiatives with effective planning and coordination, solve problems and resolve conflict diplomatically, build trusted cross-functional relationships, and communicate complex ideas clearly and simply
Demonstrated ability to perform the essential duties of the position with or without accommodation
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis

Nice to have

Master’s degree in Business Administration or field related to job duties
Experience in marketing or new product planning
Experience with commercial operations
Experience in service operations management
Change management certification

What we offer

paid time off (including days for vacation, holidays, volunteering, and personal time)
paid leave for parents and caregivers
a retirement savings plan
wellness support
health benefits including medical, prescription drug, dental, and vision coverage
bonus eligibility

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Lead Commercial Development Manager – International Care Navigation

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