Lead Cloud Engineer

• Act as the go-to expert for Azure DevOps: pipelines (YAML), repos/branching policies, CI/CD automation, troubleshooting, and resource management
• Design, build, and optimise pipelines to accelerate secure software delivery for research applications
• Provide hands-on guidance to researchers/developers (often with limited pro dev experience) on writing fit-for-purpose, secure code – strong .NET/Python preferred
• Coach and upskill the team on DevOps/cloud best practices, fostering collaboration and continuous improvement
• Support core Azure services (Web Apps, Storage, SQL/PostgreSQL/MySQL databases, Monitor/logs, Entra ID App Registrations) and ensure compliance/security (OWASP, governed tenant standards)
• Create/maintain technical documentation (designs, runbooks, guides) and contribute to quality processes
• Troubleshoot incidents, drive root-cause fixes, monitor SLAs, and identify service enhancements
• Collaborate across IT teams, represent in change/service meetings, and promote operational excellence

• Deep Azure DevOps expertise (pipelines, YAML, branching, automation, troubleshooting)
• Solid development background, ideally .NET and/or Python, to assist with code quality/security
• Proven coaching/mentoring skills in cloud/DevOps for mixed-experience teams
• Experience designing/deploying/maintaining Azure services in enterprise/governed environments
• Strong knowledge of Azure resources (Web Apps, Storage, Databases, Monitor, Entra ID) and log analysis
• Excellent troubleshooting, documentation, and communication skills

• Some AWS exposure
• PowerShell/ARM/JSON scripting
• Microsoft certifications (e.g., AZ-104, AZ-204)
• ITIL Foundation or Agile experience
• Background in higher education/research support

10% achievable bonus