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Lead Clinical Pharmacist position at Thrifty White Pharmacy, a pharmacy chain fully owned by employees, committed to the communities they serve. The role involves supervising a team, performing clinical services, and coordinating pharmacy programs and initiatives.
Job Responsibility:
Supervise a team of pharmacist(s), technician(s) and other support staff in administering and completing clinical services
Perform all duties of a staff pharmacist by conducting direct patient care services
Coordinate and help manage clinical pharmacy patients, programs, and initiatives
Provides a pharmacy atmosphere and excellent customer service to develop and maintain patient and employee loyalty
Welcomes partnership of management to leverage tools, reports, and processes to exceed sales goals
Leads team to meet and exceed financial goals including payroll, sales, and clinical service expectations
Leads team by modeling, coaching, and maintaining high standards in patient service
Leverages Regional Support Pharmacy Manager, Regional Support Pharmacist, and Senior Regional Support Pharmacist for personal and team development
Organizes and directs workflow
Provides professional services to patients by presenting a positive image of leading by example
Manages pharmacy and clinical services according to payer, state, federal and company regulations to ensure compliance
Maintains clean, neat, and well-organized work area
Develops and follows up on long term care (LTC) business through immediate communication and attention to the needs of the nursing homes, group homes and assisted living residences
Fosters development of the clinical services
Supports cross-functional teams by modeling, coaching, and maintaining high standards in patient service
Supports and completes all Pharmaceutical Care responsibilities including but not limited to drug administration, point-of-care testing, patient consultation, disease state management, medication therapy management, administration of immunizations as allowed and other clinical services as assigned
Delivers MTM services, including but not limited to, Comprehensive Medication Management, Comprehensive Medication Reviews (CMR), Targeted Medication Reviews (TMR), Disease State Management, and to assess the appropriateness of all medications, optimize medication therapy, and improve clinical outcomes
Utilizes the Joint Commission of Pharmacy Practitioners (JCPP) Pharmacists’ Patient Care Process to consistently deliver patient care and address medication-related needs
Determines appropriate interventions to resolve medication therapy problems, achieve the goals of therapy, and prevent new medication therapy problems
Uses evidence-based practices and current clinical guidelines to formulate recommendations and treatment plans
Maintains clinical rules and protocols in internal software systems
Individualizes patient care by evaluating and documenting clinical responses to therapy including indication, efficacy, safety, and adherence
Completes patient counseling in compliance with clinical program protocols and documents any and all interactions with patients and prescribers in the appropriate systems in compliance with protocols
Conducts patient-centered adherence services
Communicates clinical recommendations and collaborate with prescribers, interdisciplinary care teams, patients, and/or caregivers to identify and develop patient-specific disease-state therapy goals
Coordinates care to meet patient outcomes including, initial referrals, medication review, and selection, assessment of medication delivery system, coordinated care conferences, patient care plans, compliance programs, and discharge of patients from services
Performs CLIA-Waived Point-of-Care Testing per protocol
Integrate point-of-care testing (POCT) into patient care including performing CLIA-waived POCT, adhere to established protocols and quality control procedures, interpreting results, document results in accordance with policies and regulations, counseling patients on their health conditions and/or medication management, and collaborating with other health care providers
Provide oversight to pharmacy technicians or pharmacy interns, whom are delegated point-of-care testing (POCT) responsibilities, as allowed per corresponding state law
Measures and obtains objective patient information to assist in clinical care plan
Prescribe medication according to Collaborative Practice Agreements
Serves as an up-to-date drug information resource to assist all staff members
Engages patients through quality interactions and relationship-building
Collaborates with Long Term Care pharmacy teams to deliver and conduct clinical service initiatives
Provides and promotes immunizations in store and off-site as needed and with local employers and long term care facilities
Participates in local health fairs and identifies opportunities to serve as an information resource for the community as directed by the company
Actively contributes to quality improvement initiatives and performance metrics related to patient care and clinical services
Address open quality gaps with patients and work collaboratively with patients towards closure of those gaps
Requirements:
B.S. Degree or Pharm.D. in Pharmacy from an accredited educational institution
Three years of experience as a practicing pharmacist
Must be capable of assuming responsibility for evaluating and monitoring drug therapy relative to the total needs/problems of the ambulatory care patient in collaboration with physicians, nurses, and other healthcare professionals
Current Minnesota pharmacist license
Current or willing to obtain North Dakota, Iowa, and/or Wisconsin pharmacist license
Certificate of training for Immunizations
Certification in CPR or BCLS
Working knowledge of third-party pay plans and of various quality measurement entities, such as the Centers for Medicare & Medicaid Services (CMS) and Pharmacy Quality Alliance (PQA)
Excellent customer service and communication skills
Proficient in the English language
Maintain patient confidentiality at all times
Attention to detail and ability to follow policies and procedures
Ability to use Microsoft Office products and execute basic computer skills
Ability to handle stressful situations and deal successfully with difficult customers
Ability to maintain effective working relationships with employees and supervisors
Understands laws concerning Continuing Education requirements and takes responsibility to accomplish them
Reliable attendance and punctuality in order to fulfill the essential job functions
Availability to work evenings, weekends, and holidays when needed
Meets productivity and performance expectations
Nice to have:
PharmD
Minimum of two years of professional experience as an Ambulatory Care Pharmacist or, a combination of Residency training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge, abilities, and license
Clinical background in Ambulatory Care
Board of Pharmacy Specialty (BPS) Certification
Currently licensed or willing to consider licensure as a Registered Pharmacist in multiple states, including all states the organization operates in. Current and unrestricted clinical licensure is a requirement