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As one of the nation’s premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets.
Job Responsibility:
Assist supervisor and coordinates activities of the Walk-In Center Department
Communicate daily updates to management
Assist with preparation of work schedule to expedite workflow
Follows up on requests from Clients
Assigns duties and examines work for accuracy on multiple shifts
Balances all daily transactions
Assist with completing daily, weekly, and monthly reconciliation reports
Assist with supervision of staff at multiple sites
Report/supervise multiple sites
Assist with completing monthly attendance reports
Ensure Quality standards daily
Complete Quality control measure daily
Participate in new hire training
Participate with implementation of new procedures/train staff
Responsible for development/activities to ensure positive staff morale
Requirements:
Associate's degree or equivalent from two years college or technical school
or two years related experience and/or training
or equivalent combination of education and experience
Excellent oral and written communication skills
Proven ability to manage and provide leadership
Must be available to work all shifts between the hours of 7:00am and 3:00am, Monday – Sunday
Ability to read and comprehend instructions, short correspondence, and memos
Ability to speak effectively, present information in one on one and small group situations to employees
Ability to add, subtract, multiply and divide
Ability to calculate figures and amounts such as discounts and interest
Ability to compute rate, ration and percent
Ability to define, as well as solve problems, collect data, establishes facts and draw valid conclusions
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
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