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Lead Cashier

United States, Laramie Employment contract · Job Posted May 29, 2026
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Job Description

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.

Job Responsibility

  • Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink
  • Ensure that each guest receives exceptional service by providing a guest-friendly environment
  • Courteously handle sales, refunds, and exchanges
  • Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations
  • Book appointments for and support the execution of services and in-store events
  • Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures
  • Maintain prompt, regular attendance
  • Contribute to an inclusive environment
  • Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections
  • Take the initiative to stay informed regarding new and existing industry trends, products, and services
  • Share the benefits of the guest loyalty program
  • Assist in the training of new cashiers, and cross-training other associates in cashiering
  • Stand out as a leader with the ability to engage and influence peers
  • Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience
  • Regularly participate in ongoing training
  • Collaborate with managers and associates throughout the store
  • Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards
  • Adhere to Ulta Beauty's dress code
  • Ensure the completion of all transactions
  • Complete select register open and close functions
  • Maintain outstanding store standards and overall store cleanliness
  • Protect company assets and minimize loss
  • Execute other operational tasks as directed

Requirements

  • High school diploma is preferred
  • 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
  • Proven ability to delegate, multi-task, and problem-solve
  • Demonstrated knowledge and passion for guest service and a competency for selling
  • Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
  • Demonstrated experience in exceeding sales goals and training new hires
  • Proficient with basic technology (e.g., Point of Sale system and Apple devices)
  • Excellent written and verbal communication
  • Strong collaboration and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to build and maintain strong customer relationships
  • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
  • Must be 18 years of age
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