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Wells Fargo is seeking a Lead Business Rules Consultant to join the Home Lending Product organization. This role supports our mission to design and deliver automated business‑rule solutions that meet strategic business needs while effectively managing risk. The Lead Business Rules Consultant will partner closely with key stakeholders to design innovative automation solutions, develop detailed rule requirements, and build rules that integrate seamlessly into business processes, systems, and key operational workflows. This position plays a critical role in ensuring high‑quality implementation and alignment with business, operational, and regulatory expectations. Through strong collaboration, this role helps solve complex business problems, supports partners in serving customers, and contributes to transforming and simplifying the mortgage origination process. The consultant will help strengthen and support operational processes, enforce Wells Fargo, investor, and regulatory policies, and ensure consistent process controls—ultimately driving efficiency, reducing risk, and enabling a superior customer experience.
Job Responsibility:
Own and lead complex, end‑to‑end business rules initiatives with full accountability across rule requirements development, rule authoring, data definition, and testing - from work effort creation, sizing and execution through implementation and production readiness
Drive the design of comprehensive rule and data requirements for WF’s automated underwriting system (Risk Engine) by deeply analyzing origination and related systems, interpreting policy and design documentation, incorporating SME input, and ensuring requirements accurately reflect user interactions, calculations, data transformations, downstream impacts, and required controls
Define, own and govern data schemas and supporting documentation, setting standards and best practices that ensure consistent data usage, traceability and operational efficiency across business rules, systems and delivery teams
Author, review, and maintain business rules for the Risk Engine, making final decisions on design tradeoffs and ensuring alignment with approved requirements, policy, process, systems, data, and rule implementation
Define testing strategies and coordinate team‑wide testing activities, executing validation of business rules and supporting data structures against requirements and system behavior to ensure compliant, production‑ready outcomes
Provide escalated production support leadership by driving resolution of production issues and defects through detailed research, stakeholder engagement, and critical analysis to understand scenarios, impacts, root causes, and long‑term solutions
Partner and influence across cross‑functional teams, peers, and leadership to ensure alignment, resolve issues, and deliver shared objectives and optimal outcomes
Influence and contribute to the development of processes, standards, and governance frameworks that drive operational efficiency, consistency, and improved planning and execution outcomes
Mentor, coach and guide peers by sharing deep expertise across rule requirements development, rule authoring, data definition, and testing, promoting consistent application of standards, high‑quality outcomes, and effective end‑to‑end delivery
Requirements:
5+ years of Business Rules Documentation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Demonstrated ability to independently research complex issues, analyze solution options and impacts, and determine effective approaches in ambiguous or high‑risk scenarios
Proven experience performing end‑to‑end business analysis, developing comprehensive rule and data requirements, and authoring business rules, with the ability to translate ambiguous business problems into clear, actionable solutions and recommendations
Experience defining testing strategies and quality standards for complex business rules solutions, including planning and coordinating testing approaches across teams, assessing end‑to‑end solution quality, and ensuring production readiness
Experience working with business rules management platforms, including the CoBRRa application
Experience conducting business rule and user interface testing, including use of CORE, with the ability to assess overall solution quality and readiness
Working knowledge of Wells Fargo Home Lending sales and/or operations processes and systems, with the ability to influence process and design decisions
Working knowledge and hands‑on experience with automated underwriting tools (LPA, DU, HUD TOTAL Scorecard)
Proficient in Microsoft Excel, Word, and PowerPoint
Experience working within Agile delivery teams, with the ability to lead work efforts and manage competing priorities
Strong oral and written communication skills, with the ability to frame complex analysis for diverse business and leadership audiences
Demonstrated ability to evaluate existing processes and recommend or execute improvements that enhance efficiency, consistency, or risk management
Strong organizational skills with the ability to prioritize multiple initiatives and independently initiate work efforts
Demonstrated ability to collaborate effectively and build trusted partnerships across teams
able to navigate and resolve conflict constructively
Proactive approach to identifying, assessing, and addressing unexpected problems or opportunities
This position requires compliance with all mortgages regulatory requirements and Wells Fargo’s compliance policies related to these requirements
Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents
This position is not eligible for Visa sponsorship
What we offer:
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance