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Lead Business Resiliency Coordinator

United States, Chandler · Job Posted May 29, 2026
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Job Description

Wells Fargo is seeking a Lead Business Resilience Coordinator to assist and support the Business Resiliency Manager in gathering and documenting information. This includes supporting Business Resiliency Managers during an incident to reporting progress and supporting other necessary activities to facilitate an effective response. Business Resiliency Coordinators must understand the business plan they represent in detail. The role supports strengthening the Business Continuity Plans as related to outcomes associated with maintaining adequate plan hygiene and participating on exercises related activities. The Lead Business Resiliency Coordinator will contribute to achieving objectives through strong partnerships and collaboration with both businesses and technology team members. The role will aid and support in the execution of all activities for achieving objectives that remediate risks and improve technology related crisis response capabilities. This is achieved through various methods of delivery such as data quality, monitoring, dashboarding, self-identified issues, strategic solutions or integration within existing projects, program, or product deliverables.

Job Responsibility

  • Lead complex initiatives to provide technological solutions with broad impact for cross functional businesses and technology teams
  • Act as a key participant in providing strategic business solutions to companywide technology initiatives
  • Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives
  • Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions
  • Lead project or systems documentation, and monitor and manage project schedules and deliverables
  • Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems
  • Ensure communication and information flow between business and technology teams

Requirements

5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice to have

  • Manage Business Continuity Plans (BCP) for business and technology plans
  • Conduct, oversee, manage, document and/or record all the BCP exercises and maintenance items required for the team in a timely manner as required by the Enterprise Guidebook
  • Review submitted documentation and artifacts supporting recovery exercises
  • Respond to questions and request for information about the readiness of various assets and staff within the business continuity plans
  • Produce reports as needed to comply with readiness and exercise activities
  • Communicate and work with Line of Business (LOB) to resolve recovery gaps and conflicts for applications dependent on plans supported by the Business Resiliency Coordinator (BRC)
  • Business Resiliency Coordinator (BRC) team member must stay current with Business Resiliency and Disaster Recovery (BRDR) certifications and have a thorough understanding of the Enterprise Guidebook and all the associated updates
  • Supports interfaces with Technology Industry Leaders, Analysts and Regulators

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