CrawlJobs Logo

Lead Business Resiliency Coordinator

United States, Chandler · Job Posted May 29, 2026
Apply Position
Job Link Share

Job Description

Wells Fargo is seeking a Lead Business Resilience Coordinator to assist and support the Business Resiliency Manager in gathering and documenting information. This includes supporting Business Resiliency Managers during an incident to reporting progress and supporting other necessary activities to facilitate an effective response. Business Resiliency Coordinators must understand the business plan they represent in detail. The role supports strengthening the Business Continuity Plans as related to outcomes associated with maintaining adequate plan hygiene and participating on exercises related activities. The Lead Business Resiliency Coordinator will contribute to achieving objectives through strong partnerships and collaboration with both businesses and technology team members. The role will aid and support in the execution of all activities for achieving objectives that remediate risks and improve technology related crisis response capabilities. This is achieved through various methods of delivery such as data quality, monitoring, dashboarding, self-identified issues, strategic solutions or integration within existing projects, program, or product deliverables.

Job Responsibility

  • Lead complex initiatives to provide technological solutions with broad impact for cross functional businesses and technology teams
  • Act as a key participant in providing strategic business solutions to companywide technology initiatives
  • Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives
  • Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions
  • Lead project or systems documentation, and monitor and manage project schedules and deliverables
  • Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems
  • Ensure communication and information flow between business and technology teams

Requirements

5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice to have

  • Manage Business Continuity Plans (BCP) for business and technology plans
  • Conduct, oversee, manage, document and/or record all the BCP exercises and maintenance items required for the team in a timely manner as required by the Enterprise Guidebook
  • Review submitted documentation and artifacts supporting recovery exercises
  • Respond to questions and request for information about the readiness of various assets and staff within the business continuity plans
  • Produce reports as needed to comply with readiness and exercise activities
  • Communicate and work with Line of Business (LOB) to resolve recovery gaps and conflicts for applications dependent on plans supported by the Business Resiliency Coordinator (BRC)
  • Business Resiliency Coordinator (BRC) team member must stay current with Business Resiliency and Disaster Recovery (BRDR) certifications and have a thorough understanding of the Enterprise Guidebook and all the associated updates
  • Supports interfaces with Technology Industry Leaders, Analysts and Regulators

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Lead Business Resiliency Coordinator

8 matching positions

Business Command Center Major and Cyber Incident Region Lead (SVP)

The Business Command Center (BCC) is a critical function supporting Citi's Servi...
Location
Location
Ireland , Dublin
Salary
Salary:
119760.00 - 179640.00 EUR / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven Leadership Experience: Extensive experience in the financial services industry, with a focus on cash management, transactional banking, and trade operations
  • Stakeholder Management and Senior Leadership: Demonstrated expertise in managing executive-level communications and fostering alignment among diverse stakeholder groups and senior leadership
  • Global Collaboration Experience: Demonstrated experience working with global, multi-region initiatives, projects, and teams, including large matrix organizations
  • Influence and Collaboration: Ability to influence partners and drive cross-functional work to achieve optimal solutions to complex problems
  • Detail-Oriented and Results-Driven: Exceptional attention to detail, comprehensiveness of content, and ability to manage multiple assignments to completion under tight deadlines
  • Incident/Crisis Management Expertise: Deep understanding of incident and crisis management principles, including ownership, classification, initial support, escalation/notification, business impact analysis, and resolution tracking
  • Rapid Remediation & Escalation: Drive rapid engagement of key remediation resources and subject matter experts across functional groups to proactively avoid or minimize client-visible service disruptions. Ensure timely and effective escalation to key decision-makers and senior management
  • Severity Assessment & Communication: Establish and enforce consistent severity assessment across all regions and lines of business throughout the incident lifecycle, leveraging client impact and franchise risk criteria. Oversee the timely publication of content-rich incident status updates tailored for client-facing Service teams and regulatory-facing Product Management teams
  • Strategic Incident Preparedness: Coordinate proactive virtual war rooms for significant planned releases or anticipated market events to ensure preparedness and swift response
  • Enhanced Escalation Frameworks: Develop, implement, and manage enhanced client escalation models for key platinum clients, as well as robust internal escalation models for critical internal flows, such as Genesis Liquidity reporting
Job Responsibility
Job Responsibility
  • Proven Leadership Experience: Extensive experience in the financial services industry, with a focus on cash management, transactional banking, and trade operations
  • Stakeholder Management and Senior Leadership: Demonstrated expertise in managing executive-level communications and fostering alignment among diverse stakeholder groups and senior leadership
  • Global Collaboration Experience: Demonstrated experience working with global, multi-region initiatives, projects, and teams, including large matrix organizations
  • Influence and Collaboration: Ability to influence partners and drive cross-functional work to achieve optimal solutions to complex problems
  • Detail-Oriented and Results-Driven: Exceptional attention to detail, comprehensiveness of content, and ability to manage multiple assignments to completion under tight deadlines
  • Incident/Crisis Management Expertise: Deep understanding of incident and crisis management principles, including ownership, classification, initial support, escalation/notification, business impact analysis, and resolution tracking
  • Rapid Remediation & Escalation: Drive rapid engagement of key remediation resources and subject matter experts across functional groups to proactively avoid or minimize client-visible service disruptions. Ensure timely and effective escalation to key decision-makers and senior management
  • Severity Assessment & Communication: Establish and enforce consistent severity assessment across all regions and lines of business throughout the incident lifecycle, leveraging client impact and franchise risk criteria. Oversee the timely publication of content-rich incident status updates tailored for client-facing Service teams and regulatory-facing Product Management teams
  • Strategic Incident Preparedness: Coordinate proactive virtual war rooms for significant planned releases or anticipated market events to ensure preparedness and swift response
  • Enhanced Escalation Frameworks: Develop, implement, and manage enhanced client escalation models for key platinum clients, as well as robust internal escalation models for critical internal flows, such as Genesis Liquidity reporting
What we offer
What we offer
  • competitive base salary (which is annually reviewed)
  • hybrid working model (up to 2 days working at home per week)
  • additional benefits that support you (and your family) to be well, live well and save well
  • Fulltime
Read More
Arrow Right

Business Command Center Major-Cyber Incident Region Lead - Senior Vice President

The SVP C14, BCC Group Manager, serves as the APAC regional lead for Services Ma...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of relevant experience in incident management, cyber response, or a related field
  • Demonstrated experience in senior stakeholder management, including effective negotiation and influencing at executive levels
  • Proven track record in project management with demonstrable results in improving IT services and operational resilience
  • Exceptional leadership capabilities with a focus on team development and performance management
  • Superior written and verbal communication skills, consistently demonstrating clarity, conciseness, and the ability to tailor communication appropriately for diverse technical and non-technical audiences
  • Strong ability to plan, organize, and prioritize workload effectively in a fast-paced, high-pressure environment
  • Bachelor's/University degree required
Job Responsibility
Job Responsibility
  • Lead and coordinate major incident management and cyber response across all Services Lines of Business globally occurring during APAC time zone, operating within a 24x7x365 framework
  • Drive rapid engagement of key remediation resources and subject matter experts across functional groups to proactively avoid or minimize client-visible service disruptions
  • Establish and enforce consistent severity assessment across all regions and lines of business throughout the incident lifecycle
  • Oversee the timely publication of content-rich incident status updates tailored for client-facing Service teams and regulatory-facing Product Management teams
  • Coordinate proactive virtual war rooms for significant planned releases or anticipated market events to ensure preparedness and swift response
  • Develop, implement, and manage enhanced client escalation models for key platinum clients
  • Coordinate and manage cyber event response and communication for all SMBF Lines of Business globally
  • Provide oversight for the early capture of all technology-caused Near Miss events across Services and Markets
  • Manage the performance and development of direct reports and subordinate teams
  • Fulltime
Read More
Arrow Right

Brand and Customer Manager Neurology - DACH Region

This pivotal marketing role within the Northwest Europe cluster will significant...
Location
Location
Switzerland , Lucerne
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
August 31, 2026
Flip Icon
Requirements
Requirements
  • A Bachelor's or Master's degree is required
  • Comprehensive experience in pharmaceutical product management, including concept development, implementation, and management of marketing and digital activities within a pharma company or agency
  • Proven expertise in the pharmaceutical markets of the DACH region is required
  • Knowledge in the field of neurology with a focus on migraine is a significant advantage
  • Proven ability to lead cross-functional teams and foster collaboration with diverse stakeholders, including Sales, Medical, Regulatory, and external partners
  • Experience using data to improve customer interaction, including customer journey mapping and segmentation
  • Strong creative abilities with a passion for understanding customer needs, alongside a drive to experiment with new digital trends and marketing innovations
  • Outstanding analytical skills to solve complex problems and initiate sustainable change
  • Comprehensive knowledge of regulatory requirements, including laws, codes, and ethical standards in pharmaceutical marketing, to ensure compliance and integrity across all activities
  • Flexibility and resilience to thrive in a dynamic, fast-paced environment. Ability to work both independently and collaboratively with an open mindset
Job Responsibility
Job Responsibility
  • Marketing Strategy and Execution: Responsible for the development and implementation of campaign-based direct interaction and digital marketing initiatives, taking into account market conditions, customer needs, and competitive dynamics—particularly within the DACH pharma markets. Ensuring compliant campaign conception and execution, as well as fostering synergies between markets
  • Operational Campaign Implementation: Managing and executing daily marketing campaigns, including agency briefings, alignment of materials, and ensuring timely, high-quality deliverables
  • Content and Material Management: Creating, reviewing, and adapting marketing materials (e.g., presentations, email campaigns, digital assets) in close alignment with Medical and Regulatory affairs to guarantee full compliance
  • Campaign Management along the Customer Journey: Operationally managing and optimizing campaigns throughout the customer journey, including targeting, segmentation, approval processes, and monitoring ongoing activities
  • Neurology Market Expertise: Leveraging deep knowledge in the field of neurology, with a specific focus on migraine, to design targeted marketing strategies and campaigns
  • Customer-Centric Approach: Utilizing customer insights and behavioral analysis to develop personalized, data-driven campaigns that increase engagement across multiple channels
  • Cross-Functional Collaboration: Working in close alignment with Sales, Medical, Market Access, and other functions to ensure a consistent and effective market approach
  • Marketing Automation: Optimizing marketing automation processes across products, customers, and countries to boost efficiency and performance
  • Budget and Resource Management: Supporting the planning, management, and optimization of marketing budgets to ensure the efficient use of resources
  • Performance Tracking: Continuous monitoring of relevant KPIs, as well as deriving and implementing short-term optimization measures
  • Fulltime
Read More
Arrow Right

Tb Core Banking Service Engineer

Embark on a transformative journey as a TB Core Banking Service Engineer at Barc...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Application Support & Service Delivery
  • Maintenance & Continuous Improvement
  • Change, Release & Environment Management
  • Incident, Problem & Root Cause Analysis
  • Stakeholder Collaboration & Demand Support
  • Operational Excellence & Process Optimisation
  • Risk, Compliance & Controls
  • Environment & Infrastructure Coordination
  • Business Continuity & Resilience
  • Strong understanding of ITIL practices (Incident, Problem, Change Management)
Job Responsibility
Job Responsibility
  • Providing end-to-end L2/L3 support for core banking applications, ensuring adherence to service level agreements (SLAs) and operational KPIs
  • Proactively monitoring system health, managing incidents and service requests, and ensuring high availability of business-critical services
  • Supporting ongoing maintenance activities including defect resolution, patching, and platform upgrades
  • Driving continuous improvement initiatives to enhance application stability, performance, and scalability
  • Managing application changes through the Barclays change governance framework, ensuring controlled and compliant deployments across environments
  • Supporting release activities with minimal disruption to production services
  • Leading incident triage, performing root cause analysis, and implementing permanent fixes
  • Contributing to problem management processes to reduce recurring incidents and improve system resilience
  • Working closely with business users, development teams, and infrastructure partners to manage demand, prioritise enhancements, and support delivery of the application backlog and strategic initiatives
  • Identifying opportunities to streamline processes, automate repetitive tasks, and implement best practices to improve operational efficiency and user experience
  • Fulltime
Read More
Arrow Right

Project Logistics Strategy Manager

The Project Logistics Strategy Manager plays a critical role in driving efficien...
Location
Location
Salary
Salary:
Not provided
themuse.com Logo
The Muse
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Logistics, Supply Chain, Business, Engineering, or related field
  • Minimum of 10-12 years of experience in Project Logistics, Transportation, or Supply Chain roles
  • Experience supporting large-scale industrial, infrastructure, energy, or capital project environments
  • Experience managing domestic and international multimodal transportation operations
Job Responsibility
Job Responsibility
  • Provide leadership and oversight to ITO Logistics Specialists responsible for developing Level 1 logistics concepts, budgetary freight estimates, transportation schedules, and tender logistics assumptions
  • Review, challenge, and approve logistics plans, freight estimates, schedules, and risk assessments to ensure solutions are commercially competitive, operationally feasible, and executable
  • Establish logistics estimating methodologies, transportation planning standards, and governance processes supporting tender activities
  • Support Commercial teams by ensuring logistics solutions align with customer requirements, project schedules, and business objectives
  • Partner with Project Execution teams to validate final shipment scope, transportation requirements, delivery schedules, and logistics execution requirements following project award
  • Consolidate transportation demand across multiple projects to develop portfolio sourcing strategies that optimize capacity, leverage buying power, and improve cost competitiveness
  • Develop and issue RFQs to carriers, freight forwarders, and logistics service providers supporting domestic and international transportation requirements
  • Conduct bid tab analyses, commercial evaluations, and carrier assessments, including capability reviews, risk evaluations, and cost comparisons
  • Develop transportation recommendations for review and approval by Logistics Leadership and assigned Project Logistics Managers
  • Negotiate transportation rates, service agreements, and commercial terms with carriers and logistics providers
What we offer
What we offer
  • Health Insurance
  • Health Reimbursement Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • FSA
  • FSA With Employer Contribution
  • HSA
  • Fulltime
Read More
Arrow Right

Legal Operations Manager

This role will work closely with the Shakespeare Martineau brand MD to take resp...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
Not provided
shma.co.uk Logo
Shakespeare Martineau
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous strong experience of legal operations management within law firms: such as practice manager role and responsibilities
  • Awareness of legal operational compliance requirements
  • Execution focused, driven and comfortable 'juggling' competing priorities
  • Excellent communication skills and strong attention to detail
  • A willingness to learn, combined with a pro-active, solution focused approach to drive results
  • High degree of drive, self-motivation, and resilience. A 'can do' attitude, able to make things happen
  • Always committed to delivering the best possible outcome to clients and stakeholders
  • Willingness to be flexible, performing additional ad-hoc responsibilities deemed commensurate with the role and being alert to changing accountabilities as the brand's needs change
  • Be engaging and a strong influencer, able to bring colleagues on board with new ideas and initiatives, including at senior stakeholder level
  • A completer/finisher with a strong focus on getting things done
Job Responsibility
Job Responsibility
  • Working with the MD to take responsibility for various BAU operational matters as they arise, acting as a trusted partner on key priorities and ad hoc initiatives
  • Taking the lead on discrete projects linked to the day to day operations of the Brand - to deliver improvements as needed, including the design/improvement and implementation of processes across areas such as Finance, Risk & Compliance, IT & Legal Technology and People
  • Ensuring projects are delivered efficiently and cost effectively, with a focus on scalability and continuous improvement
  • Reporting on project progress to SHMA MD and Leadership team, including contributing to regular operational updates and communications across various channels
  • Liaising and collaborating with individuals across SHMA and Ampa where needed, building strong relationships with central group teams (e.g. Finance, IT, Risk, People team) to ensure effective delivery
  • Providing operational support to the SHMA brand MD, where needed
  • Acting as the point of escalation for specific operational delivery – as agreed with the MD
  • Acting as a key point of contact for legal teams for escalating operational issues, providing troubleshooting and support and ensuring queries are seen through to resolution
  • Connecting stakeholders across the business, ensuring queries are directed efficiently and outcomes delivered
  • Working with Team Leaders to embed new processes and ways of working across the brand
What we offer
What we offer
  • Agile working
  • Blended approach to where and how we work
  • Access to award-winning learning
  • Flexibility built on trust
  • Opportunities to collaborate across a diverse network of specialists
  • Fulltime
Read More
Arrow Right
New

Head of Technology

The Head of Technology is a member of the Senior Leadership Team (SLT), responsi...
Location
Location
United Kingdom , Bristol, London
Salary
Salary:
Not provided
pgitl.com Logo
Protection Group International
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant leadership experience within a technology, cyber, digital transformation, or operational delivery environment
  • Experience operating at a senior leadership level and contributing to organisational strategy
  • Proven ability to develop and deliver technology strategy that drives business outcomes
  • Experience leading complex programmes, change initiatives, and cross-functional delivery teams
  • Strong commercial awareness and the ability to build compelling investment and resource cases
  • Experience leading and developing senior technical professionals and managers
  • Excellent stakeholder engagement, communication, and influencing skills, including at Executive and Board level
  • Strong analytical and systems-thinking capability, with the ability to simplify complex issues and support effective decision-making
  • Desirable: Programme management qualifications or demonstrable experience leading complex organisational technological transformation programmes
  • Desirable Qualifications & Certifications: CISMP (Certificate in Information Security Management Principles) or equivalent information security qualification
Job Responsibility
Job Responsibility
  • Act as an active member of the SLT, contributing to the strategy, prioritisation, and business decision-making
  • Provide strategic technology leadership, insight, and challenge to support build
  • Represent technology interests at SLT level, clearly articulating opportunities, risks, constraints, dependencies, and investment requirements
  • Collaborate with key stakeholders across the business to balance competing priorities and ensure alignment to strategic objectives
  • Contribute to company-wide discussions relating to risk management, innovation, operational effectiveness, and long-term organisational capability
  • Define and deliver the technology strategy in alignment with organisations objectives
  • Identify, evaluate, and implement technology solutions that improve efficiency, scalability, profitability, and organisational effectiveness
  • Champion the adoption of emerging technologies, including AI-enabled solutions, where they provide a measurable business benefit
  • Lead, develop, and inspire the technology function, creating a high-performing and future-focused team
  • Own the technology depart budget, ensuring effective investment, cost control, value realisation, and alignment with strategic organisation priorities
  • Fulltime
Read More
Arrow Right
New

Disaster Recovery Specialist

We are currently seeking a Disaster Recovery Specialist to join our team in Plan...
Location
Location
United States , Plano
Salary
Salary:
87720.00 - 131580.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of Disaster Recovery/Risk Management Experience
  • Applied knowledge of risk management concepts
  • Strong knowledge of systems and network administration (i.e., desktop, server)
  • Knowledge and application of Globally Accepted Information Security Principles
  • Strong knowledge of network security that pertains to communications, computer system environments and related infrastructures
  • Thorough knowledge of server and desktop configurations that will protect systems from unauthorized access and software invasion
  • Preferred: CISSP, GIAC, SSCP or CEH
Job Responsibility
Job Responsibility
  • Leading the organization’s disaster recovery and IT resilience program to ensure business continuity during system outages, cyber incidents, natural disasters, or other disruptive events
  • Overseeing the development, implementation, testing, and continuous improvement of disaster recovery strategies, recovery plans, and operational readiness across critical business and technology environments
  • Collaborating with infrastructure, cybersecurity, cloud, application, network, and business stakeholders to establish recovery objectives, coordinate recovery exercises, manage crisis response activities, and ensure compliance with regulatory and organizational requirements
  • Providing leadership during disaster recovery events and driving continuous enhancement of recovery capabilities, governance, and resilience standards
What we offer
What we offer
  • Medical insurance
  • Dental insurance
  • Vision insurance with an employer contribution
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short and long term disability coverage
  • Paid time off
  • Employee assistance
  • Participation in a 401k program with company match
  • Additional voluntary or legally-required benefits
  • Fulltime
Read More
Arrow Right