Lead Business Relationship Support Specialist, Wells Fargo

Wells Fargo

Location:
United States, Minneapolis ▼
Charlotte

Category:
Banking

Contract Type:
Employment contract

Salary:

87000.00 - 154000.00 USD / Year

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Job Description:

Wells Fargo seeks a Lead Business Relationship Support Specialist responsible for providing business management support for the Corporate Banking: Credit Execution & Administration team. This role will be focused on delivering on a wide range of tasks that contribute to managing the business inclusive of design and execution of optimal organizational management. The successful candidate will play a vital role in driving cross-functional initiatives by conducting data analysis, presenting insights, making recommendations, and collaborating closely with business managers to execute across organizations.

Job Responsibility:

Head the planning and execution of a variety of operational initiatives and risk / control routines covering workforce management, financials, risk mitigation, efficiency, change management, communications, client / employee experience, and executive level metric reporting
Make decisions in highly complex and multifaceted situations requiring solid understanding of functions / products / organizations, facilitate decision making and issue resolution, and drive implementation of those solutions and plans
Analyze operational metrics to provide leadership with data driven actionable insights that enable decision making
Structure business problems into clear, actionable plans using data and sound judgment
Build compelling, clear, concise, executive ready, PowerPoint presentation narratives that provide insights, make recommendations, and help align and influence key/executive stakeholders
Build and maintain trusting relationships with senior stakeholders and partners to successfully lead program implementation and initiatives cross functionally
Drive accountability of leaders across the organization on assigned initiatives, limiting risk exposure, implementing standardized processes, and carrying the team culture of collaboration and accountability
Lead special projects and programs end-to-end, ensuring timely execution and measurable impact
Work independently to execute broadly scoped, cross functional business projects / initiatives with a bias toward digital first, automated solutions
Continuously identify opportunities for innovative process simplification to complex areas and execute complete implementation across disparate business processes

Requirements:

5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
8+ years of Corporate & Investment Banking Business Management experience and/or Lending Operations experience
8+ years of Business, Project, and/or Change Management experience
Experience translating business strategies into actionable project roadmaps
proficiency in managing large, multi-year strategic programs via skilled resource and budget management and timeline adherence
Intellectually curious, self-directed, self-motivated, and comfortable navigating ambiguity
High emotional intelligence, empathy, and the ability to build trust across levels and teams
Strong interpersonal skills and organizational savvy including the ability to work in a matrixed environment and manage multiple competing priorities in a fluid and ambiguous environment
Experience with data analysis/visualization tools (e.g., Microsoft Excel)
Knowledge of Power BI, Tableau, etc. a plus
Exceptional PowerPoint and communication skills
Advanced facilitation skills, including ability to drive decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities
Independent decision maker able to distill recommendations to senior leadership
Demonstrated ability to lead cross-functional projects and influence without authority
Ability to take ownership / accountability for business outcomes, prioritize work, set deadlines, and achieve measurable goals
Strong analytical skills, with keen attention to detail and accuracy, and ability to draw conclusions and translate findings
Demonstrated experience in independently identifying opportunities to improve, identifying root cause(s) of issues, and developing permanent solutions to mitigate risk
Proven and demonstrated leadership skills including relationship building, partnering / collaboration, strong ability to influence, gain buy-in and negotiate with a diverse global group of critical business partners/stakeholders including senior management
Ability to develop operational reporting and perform complex data and trend analysis using advanced Excel techniques
Advanced Proficiency in Microsoft Office suite, especially Excel and PowerPoint
Excellent communication skills, both written and verbal, to articulate complex concepts to a broad audience resulting in comprehension

Nice to have:

Knowledge of Power BI, Tableau, etc.
Exceptional PowerPoint and communication skills
Advanced facilitation skills
Independent decision maker able to distill recommendations to senior leadership
Demonstrated ability to lead cross-functional projects and influence without authority
Strong analytical skills
Advanced Proficiency in Microsoft Office suite, especially Excel and PowerPoint
Excellent communication skills, both written and verbal

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 01, 2025

Expiration:
August 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Lead Business Relationship Support Specialist