Lead Business Execution Consultant Job at Wells Fargo (Charlotte)

Job Description

Wells Fargo is seeking a Lead Business Execution Consultant in Technology as part of Cybersecurity. The Cyber Threat Operations Center team within Cyber Defense Management is looking for motivated candidates who thrive in a fast-paced environment and like to work on diverse projects. Role will require effective senior leader engagement skills and capability to leverage technical expertise to both analyze detailed reporting and create senior leader ready communications. The technical writer position is responsible for creating and updating documentation and delivering highly visible communication with inputs from various security teams, applications, and security products leveraged to support excellent information security protection of our company’s senior leadership team.

Job Responsibility

Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
Review strategic approaches and effectiveness of support function and business performance
Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
Influence, guide and lead less experienced Strategy and Execution staff within the group
Actively participate in detailed discussions with application teams, project staff, operations staff, peers, and senior management to document solutions and exceed program needs and expectations
Create and revise executive audience ready documents and manage communication mechanisms (including SharePoint) across diverse Information Security teams, reports, and products using approved Brand Standards
Work with senior Physical and Cybersecurity leadership, program management, project teams, and subject matter experts (SMEs) to develop clear documentation on technical report findings, remediation plans, next steps, and overall best practices to support excellent
Edit content for grammatical correctness and adapt it to different audiences, produce a single voice aligned to expectations for programs supporting senior leadership, and/or improve the content and layout
Draft, edit, and format complex detailed reports and project artifacts, as needed
Design SharePoint sites for work groups or teams that are easy to navigate, consistent, and utilize SharePoint features and workflows for automated notifications, where possible – archiving program communications, reports, and related materials in an organized manner
Assist manager and program management team with ad hoc asks, as needed, to support evolving program model

Requirements

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of technical documentation and publication experience
Cybersecurity experience

Nice to have

Knowledge and understanding of creation of Screen Mockups using SnagIt or equivalent screen capturing software
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Ability to present complex concepts to senior management
Ability to advise end users on version control concepts/procedures and create clear, written guidelines for common scenarios
Strong research and documentation skills
Ability to simultaneously lead multiple projects
BS/BA or higher in English, journalism, professional writing, creative writing, education, or communications
Knowledge and understanding of operational processes
Knowledge and understanding of technical documentation: creation of detailed design and technical artifacts
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Experience managing communications and documentation projects
Highly refined and professional verbal and written communications
Excellent verbal, written, and interpersonal communication skills
Advanced Microsoft Office skills
Extensive knowledge and understanding of professional technical writing processes and tools

What we offer

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

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Lead Business Execution Consultant

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