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In this role, individuals will be part of the Business Execution function involved in leading the governance and communication across Commercial Banking Operations. The centralized initiatives model helps to apply structure, consistency and drive execution results for the Commercial Banking Operations Strategic and Risk priorities. The role aligns within Commercial Banking Operations which supports with variety of activities which includes supporting the entire change / strategic initiatives book of work, support on BCP readiness and planning, reconciliation, quality assurance, MI and other shared activities. The team in I&P is relatively new and needs to establish itself while working closely with key business stakeholders to drive various projects / initiatives.
Job Responsibility:
Establishing governance framework, aligning policies, and controls for various initiatives
Take the lead and work with stakeholders to ensure overall project tracking, portfolio reporting, budget management and dashboards are delivered as per cadence established to senior executives
Requirements:
12+ years of experience in establishing and maintaining Governance frameworks, policies, and controls in line with Policies controls, banking regulations and internal audit standards
Sound understanding of project management methodologies, tools and techniques
Strong organizational and stakeholder management skills, with ability to analyze data and information, solve problems, and simplify messaging
Experience of change management or large-scale transformation initiatives in a complex organizational setup
Experience in working with cross functional teams in a matrix program structure
Partner with business and IT teams to ensure alignment of project delivery with strategic banking initiatives (e.g., core banking upgrades, digital banking launches, data privacy compliance)
Facilitate regular program and portfolio review boards, ensuring proper documentation, risk logs, and mitigation plans are maintained
Support audit readiness by maintaining accurate project records, compliance documentation, and closure reports
Coach project managers and business stakeholders on PMO tools, templates, and delivery best practices
Implement continuous improvement initiatives to increase delivery maturity, including adoption of Agile and hybrid methodologies in banking projects
Experience in building and reporting Operational Score card metrics to various stakeholders
Ability to facilitate workshops, design sessions and gather requirements from LoB SMEs, Senior leadership to deliver business outcomes
Ability to work in a collaborative environment with an emphasis on teamwork
Sound knowledge and background of operational processes in a financial service
Excellent problem-solving, organizational and analytical skills, with the ability to adept and evolve as per the need of the organization
Excellent communication (verbal and written), interpersonal and presentation skills
Work as a liaison between development team, data analysis team, Commercial Banking Operations managers and the sr. level executives
Nice to have:
CBAP, CSPO, Lean Six Sigma and Agile certifications would be an added advantage