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Wells Fargo is seeking a Lead Business Execution Consultant on the Exam Team within Business Assurance as part of Fraud and Claims Management within Global Operations. You will lead, coordinate, execute and provide timely support for internal and external business engagements impacting the Fraud and Claims Management (FCM) business.
Job Responsibility:
Manage a portfolio of complex engagements, interface with internal and external testing teams, and correspond with FCM business leadership and their colleagues.
Lead cross-functional activities to strategize, plan and execute exam requirements, drive accountability for assigned initiatives, and create efficiencies.
Collaborate, consult, and communicate frequently with leaders and executive management across and outside of FCM, escalating concerns promptly to senior leaders.
Provide direct, timely support to the lines of business, including credible challenge throughout the process, holding business SMEs accountable for activities that can impact success.
Create tools, resources, and documentation that are used by the team and for communication across the organization.
Provide leadership and professionalism in management of relationships and implementation of efficient processes and initiatives with cross-functional business partners.
Lead frequent meetings and prepare appropriate and cohesive documentation for all levels within the organization, taking ownership of items discussed and efficiently following up on requests.
Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area, which varies among engagements.
Demonstrate the ability to provide clear and concise written communication that is understandable for all areas of the organization.
Identify opportunities and implement solutions to reduce burden on the business and minimize business engagement during the exam process.
Gather information from a variety of sources and consolidate data in clear and concise formats for consumption by internal and external parties.
Deliver materials within necessary timelines that are complete and accurate.
Drive accountability for assigned initiatives, review strategic approaches and effectiveness of support function.
Complete and deliver timely, effective, and consistent communication regarding updates, requests for information and data.
Exercise independent judgment and provide guidance in diverse support functions and operations for individual business groups within FCM.
Requirements:
4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Nice to have:
2+ years of experience with audits or compliance reviews and/or Audit or internal controls testing
Experience preparing for and conducting meetings, presentations, and status updates to senior leaders.
Strong Microsoft Office skills including SharePoint Online, Excel, PowerPoint, and/or OneNote
Excellent verbal, written, and interpersonal communication skills
Experience building relationships with partners and co-workers to affect positive change
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are critical
Strong organizational, multi-tasking, and prioritizing skills including addressing challenges head on and remaining calm in high-stress situations.
Experience meeting prescribed deadlines and target goals
Knowledge of Fraud and Claims products, processes and procedures