Lead Business Communications Consultant, Wells Fargo

Wells Fargo

Location:
United States, Charlotte

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Lead Business Communications Consultant reporting to the head of Business Communications for Global Operations. This position offers an opportunity to shape, elevate, and execute internal communication strategies for data, analytics, reporting, and artificial intelligence (AI) teams. Play a pivotal part in fostering engagement and clarity across the Global Operations organization, working closely with leadership and cross-functional partners.

Job Responsibility:

Develop, implement, and continually refine robust communication strategies that amplify understanding and engagement around the organization's data and AI initiatives
Collaborate with senior leaders and technical experts to ensure communications align with both technical goals and business objectives
Produce compelling, high-impact content in various formats—including written, visual, and multimedia assets such as executive presentations, digital media, and video stories
Translate complex data and AI projects into clear, meaningful narratives for stakeholders, clients, and partners, articulating tangible business value
Drive the evolution of digital communication channels, including web design, analytics, and digital storytelling
Leverage platforms such as websites, intranets, and social media to maximize audience engagement
Act as a trusted advisor to business leaders, data scientists, engineers, and marketing teams—facilitating collaborative sessions to extract insights, align messaging, and maintain consistency across all communications
Ensure all content undergoes appropriate review and approval processes prior to publication
Maintain rigorous adherence to brand, editorial, compliance, privacy, and web standards in all creative assets

Requirements:

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, education
5+ years of experience in Communications
Advanced proficiency with industry-standard digital design tools and web production techniques (e.g., Adobe Creative Suite, Camtasia, Figma)
Expertise in applying editorial style guidelines across a variety of business communications
Demonstrated ability to develop and support integrated communication strategies within large-scale organizations
Proven project management skills, with the ability to juggle multiple priorities and deadlines in a fast-paced environment
Experience translating strategic objectives into actionable and measurable communication plans
Advanced photo and video editing skills, with a portfolio showcasing effective digital content
Successful track record of working within collaborative, cross-functional teams
Comprehensive understanding of SharePoint architecture, including site design, permissions management, and enterprise platform integration

Nice to have:

Advanced proficiency with industry-standard digital design tools and web production techniques (e.g., Adobe Creative Suite, Camtasia, Figma)
Expertise in applying editorial style guidelines
Demonstrated ability to develop and support integrated communication strategies within large-scale organizations
Proven project management skills
Experience translating strategic objectives into actionable communication plans
Advanced photo and video editing skills
Successful track record of working within collaborative, cross-functional teams
Comprehensive understanding of SharePoint architecture

What we offer:

Competitive salaries
One of the richest benefits packages in the industry
Total Rewards program focusing on wellness, work-life balance, and financial health
Support for employees' career aspirations and growth

Additional Information:

Job Posted:
August 19, 2025

Expiration:
August 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Lead Business Communications Consultant