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BioLife Plasma Services Logo BioLife Plasma Services · IT - Software Development

Lead Business Analyst

India, Bengaluru Employment contract · Job Posted June 27, 2026
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Job Responsibility

  • Work independently on business analysis tasks of high complexity, delivering outputs according to organizational standards
  • Gather, analyse and document software specifications and business requirements (discussions, workshops, interviews, refinement meetings)
  • Oversee end-to-end development and delivery of digital products ensuring alignment with client expectations and business objectives
  • Collaborate with cross-functional teams, including internal project teams, Business, technical teams and external vendors, to facilitate smooth transition to Service Delivery
  • Build and maintain strong relationships with business stakeholders, serving as the primary contact for service-related inquiries
  • Monitor the progress of Service Delivery activities, identify risks, and implement mitigation strategies to ensure timely delivery, while also being willing to engage with complex applications
  • Conduct regular reviews with clients to evaluate satisfaction and identify improvement opportunities
  • Work on multiple tasks simultaneously, strengthening analytical, task management, and communication skills
  • Keep track of unplanned internal and clients’ tasks arising from any developments to existing or new products
  • Provide leadership and guidance to project teams, ensuring adherence to best practices and compliance with GxP and Non-GxP standards
  • Propose feasible functional solutions to meet business needs
  • Collaborate with development for requirements feasibility and ambiguity resolution
  • Decompose business needs into clear specifications and smaller blocks such as user stories and acceptance criteria
  • Maintain, update and manage documentation and analytical outputs (software specifications, data flow diagrams, components) for assigned applications/parts of software
  • Perform gap analysis of databases and document business logic differences
  • Prepare and present analysis results and reports to the Project Manager / direct manager and other stakeholders
  • Provide continuous updates during project delivery
  • communicate changes, risks, issues and ambiguities in a timely manner
  • Mentor and support junior members of chapter when necessary

Requirements

  • Bachelor's or Master's degree in a relevant field, or equivalent work experience
  • 10+ years of experience in Business Analysis
  • 4+ years of experience in a Lean/Agile development environment
  • Experience in API design and integration
  • Familiarity with Agile tools (e.g. Jira, Confluence)
  • Strong end-to-end BA skills: gathering, analysing and documenting business and system requirements, create process flows
  • Experience creating user stories and acceptance criteria
  • Proficient in SQL and analysing data in Excel (pivot tables, advanced formulas)
  • Knowledge on FIGMA, BPMN, UML including modelling tools
  • Experience working with multiple systems and documenting data flows / system interactions
  • Highly organized
  • able to break down complex problems and set priorities
  • Strong stakeholder management and influencing skills
  • Excellent written and verbal communication skills across all levels of the organization

Nice to have

  • Certification in business analysis area (CBAP, BCS, other)
  • Life Science/Healthcare/pharmaceutical industry background preferred
  • Experience in Medical device software documentation
  • Familiarity / understanding of: Databricks, Power BI, Jira, AWS, FTP/sFTP

What we offer

  • Competitive Salary + Performance Annual Bonus
  • Shift timing– 3 PM to 12 AM IST
  • Company-Provided Transport: Available at scheduled times for 2nd shift employees for a smooth commute to office and back home
  • Security Escort for Drop-Off: Female employees receive a security escort to their designated drop-off point after the shift for safety
  • Flexible work environment, including hybrid working
  • Comprehensive Healthcare Insurance Plans for self, spouse, and children
  • Group Term Life Insurance and Group Accident Insurance programs
  • Employee Assistance Program
  • Broad Variety of learning platforms
  • Diversity, Equity, and Inclusion Programs
  • No Meeting Days
  • Reimbursements – Home Internet & Mobile Phone
  • Employee Referral Program
  • Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)
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