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Lead Business Analyst

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Heartland Payment Systems LLC

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Location:
United States , Atlanta

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Summary of This Role The Application Program Lead drives the completeness, compliance and accuracy of Business Application records in the Configuration Management Database (CMDB) . This role works alongside the Configuration Management and Service Portfolio Management teams to establish and govern effective lifecycle management practices which enable a centralized, data-driven inventory framework while reducing risk. This role also partners with Technology and Business Application leaders to drive accountability through formal attestations, ensuring application records remain compliant, accurate, and audit-ready.

Job Responsibility:

  • Govern the end-to-end lifecycle of business application CIs within the CMDB, ensuring data integrity and adherence to enterprise standards
  • Shared accountability for the Application Governance Board, aligning diverse stakeholder requirements with enterprise standards
  • Drive enterprise-wide compliance through the management of annual application attestations, maintaining a high-fidelity inventory of critical infrastructure
  • Strategically oversee corrective action activities, tracking remediation efforts to completion to mitigate organizational risk
  • Continuously refine governance frameworks, utilizing performance data to enhance efficiency and stakeholder alignment
  • Coordinates and communicates effectively with the business leaders to assist with the governance of BU operations
  • Prepares and delivers presentations
  • Responds to questions and/or issues and escalates as needed to leadership
  • Coordinates information from various areas within the LOB to assist in developing strategic plan which may include new technology or edge business unit integration
  • Performs complex projects for senior management requiring analysis of big data

Requirements:

  • Bachelor's Degree
  • Relevant Experience or Degree in information technology, computer science or business administration
  • Typically Minimum 6 Years Relevant Exp

Nice to have:

  • Proven ability and experience in executing strategic asset management or IT Service Management processes successfully
  • Strong management and negotiation skills
  • Strong ability to carry out assigned tasks independently with little supervision
  • Excellent at performing multiple tasks
  • Fundamental understanding of ITIL and IT Service Management (ITSM) methodology
What we offer:
  • medical
  • dental
  • vision care
  • EAP programs
  • paid time off
  • recognition programs
  • retirement and investment options
  • charitable gift matching programs
  • worldwide days of service

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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