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The Business Analyst will play a pivotal role in delivering the Contract Lifecycle Management (CLM) transformation by shaping requirements, analysing current‑state processes, designing target‑state workflows, and ensuring the successful deployment of a unified enterprise CLM platform (e.g., Sirion). The role works across Procurement, Legal, Finance, Commercial and Product teams to ensure that functional, data, contract, control, and integration requirements are fully understood, documented, and delivered.
Job Responsibility:
Lead structured discovery sessions (workshops, interviews, document reviews) with Procurement, Legal, Finance, Commercial and BT Sourced teams
Translate CLM operating model needs into clear business requirements, epics, features, and testable user stories
Analyse end‑to‑end contract lifecycle processes across buy‑ and sell‑side to identify gaps, pain points, and improvement opportunities
Document current vs. target state processes including obligation management, SLA tracking, contract drafting, approvals, storage, and renewal flows
Build detailed process maps, swimlanes, activity models, and business rules for CLM processes
Support target operating model (TOM) design by working with strategy, architecture, and business owners
Ensure alignment with enterprise policies, compliance, internal controls, and risk frameworks
Analyse contract metadata structures, obligations, KPIs, SLAs, templates, and clause libraries required for the CLM platform
Assess data readiness—mapping data sources, lineage, quality, and migration requirements
Work with architecture and platform teams to define integration needs with systems such as ERP, procurement tools, supplier management, and financial systems
Ensure alignment with control and compliance requirements (e.g., obligation tracking, auditability, approval workflows)
Write high‑quality, testable user stories with clear acceptance criteria (using Gherkin where required)
Define Definition of Ready (DoR) and Definition of Done (DoD)
Maintain traceability across epics → features → stories → test scenarios
Engage with global stakeholders (Legal, Procurement, Finance, CX, Commercial, BT Sourced, Product, Engineering)
Support steering forums by preparing inputs, updates, and requirement summaries
Ensure requirements from all impacted units (including Partner Management teams) are captured
Support SIT, UAT, data migration testing, and business readiness
Validate process changes, integrations, and CLM workflows with SMEs
Ensure final solution meets user needs, compliance standards, and business case outcomes
Prepare user guides, process documentation, SOPs, and supporting materials
Contribute to training, communication, and stakeholder adoption activities
Help drive standardisation and consistent usage of the CLM platform across markets and business units
Requirements:
8–10 years of Business Analysis experience in Procurement, Legal, Finance, or Digital Transformation
Hands‑on experience in deploying CLM tools (Sirion, CLM, Ariba Contracts, or similar)
Strong background in process mapping, requirements management, and multi‑stakeholder environments
Deep understanding of buy‑side and sell‑side contract processes, obligation/SLA extraction, contract metadata, and approval workflows
Strong analytical skills for data structures, migration, system interfaces, and validation
Ability to convert business requirements into detailed functional stories
Excellent facilitation, communication, and global stakeholder management skills
Strong documentation, presentation, and storytelling ability for senior audiences
Collaborative working style, high ownership, and adaptability in fast‑moving programmes
Nice to have:
Certifications: CBAP, CCBA, Lean Six Sigma, Agile/Scrum
Experience in procurement transformation programmes or enterprise platform rollouts
Familiarity with enterprise architecture, controls, and regulatory frameworks