Lead Business Accountability Consultant

• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns
• act as key participant in large-scale, cross-functional planning for the business
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Make decisions in complex and multifaceted situations requiring solid understanding of business’s functional area or products, operations, and regulatory environment
• facilitate decision-making and issue resolution, and support implementation of developed solutions and plans
• influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Act as liaison for the business with internal and external auditors to support timeliness, appropriate response strategy, and effectiveness of communications and materials
• Lead projects, teams, or serve as a peer mentor
• Collaborate with key stakeholders—including legal, compliance, operations, technology, and business leadership—to ensure alignment and accountability
• Identify control gaps and emerging risks, and lead root cause analysis and sustainable solution development
• Prepare executive-level materials, dashboards, and reporting for risk committees, internal audit, and regulators
• Serve as a primary point of contact for audit and regulatory engagements related to Custom Lending risk and control matters
• Promote a culture of risk awareness and continuous improvement across business lines and control functions

5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through work experience, training, military experience, education

• Proven experience leading complex risk management, control, or compliance initiatives within a financial institution
• Strong understanding of lending underwriting, operations, regulatory requirements, and enterprise risk frameworks
• Demonstrated ability to drive cross-functional projects involving legal, compliance, operations, technology, and front-office partners
• Excellent communication and stakeholder management skills, including the ability to influence senior leaders and external partners
• Proven experience leading end-to-end business initiatives or projects, including planning, execution, stakeholder coordination, and post-implementation review, with a focus on driving accountability and delivering measurable outcomes
• Strategic thinker with a hands-on approach to problem-solving, risk assessment, and control remediation
• Experience with internal audit, regulatory exams, or third-line risk reviews is a plus
• Demonstrated analytical acumen with a strong understanding of underwriting processes and data validation techniques, enabling effective risk assessment, process improvement, and decision support across complex lending operations
• Proficiency in Excel, other Microsoft Office products (Power Point, Word, Access), data visualization techniques

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement