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Arthur Lawrence is looking for a Lead Brand Ambassador one of our clients in LaGuardia Airport, NY. Schedule: Shift-based (7:00 AM–4:00 PM or 4:00 PM–1:00 AM), including evenings, weekends, and holidays. Role Overview: We are seeking a confident and organized Airport Brand Ambassador Supervisor to lead a team in a fast-paced airport environment. This role is responsible for overseeing daily curbside operations, managing staff performance, coordinating with airport stakeholders, and ensuring a smooth customer experience. The position combines leadership, operational oversight, and hands-on execution.
Job Responsibility:
Overseeing daily curbside operations
Managing staff performance
Coordinating with airport stakeholders
Ensuring a smooth customer experience
Requirements:
Minimum 2+ years of experience in team leadership within brand ambassador programs, airport operations, event management, retail, or similar high-traffic environments
Proven experience managing teams of 6 or more employees
Strong leadership, communication, and problem-solving skills
Experience working in fast-paced, customer-facing environments
Proficiency with Google Workspace tools and scheduling systems
Ability to work flexible hours, including evenings, weekends, and holidays
Comfortable working outdoors for extended periods and lifting up to 40 lbs
Nice to have:
Experience in airport, transportation, hospitality, or event operations environments