Lead Billing Administrator

The city of Lowell is seeking candidates for the position of Lead Billing Administrator in the Water Utility department. The position reports directly to the Billing Manger and is responsible for the administration of water and sewer services on customer accounts. Including but not limited to researching accounts to ensure accuracy, generation of final water bills, quarterly bill and fire service bill runs, providing reports for management, preparing commitments for City Auditor, mediating customer billing disputes, providing customer service by phone, email and in person, oversight of Billing Administrators in Managers absence, assist Manager with special projects. Associates Degree or equivalent from a two-year college or technical school in accounting, finance or relative field. Experience with Munis software is strongly preferred. A minimum of two years full time or part time billing experience preferred in a busy office environment. Experience in customer service and/or billing administration is a plus. Salary range: $34.6223 (min) to $ 38.5154 (max) per hour. 40hrs/week. Qualified individuals should apply by the deadline of June 11, 2026 by submitting application/resume with cover letter to using the city of Lowell job opportunities online portal: https://cityoflowellma.munisselfservice.com/ess/employmentopportunities/default.aspx