Lead Barista

Train and mentor coffee shop team members. Order supplies, create schedules, and complete other leadership admin duties. Providing counter service to guests through taking verbal requests for food and accommodating the expediting of such requests. Including any special needs or requests through using the hotel’s point-of-sales system; check completed orders with the guest’s original order; provide items to the guest at the counter or table in a timely manner. Have the ability to describe the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods. Accommodate guest orders, anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests. Assist with daily inventory and ordering and stock food and beverage and paper supplies.