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Lead Application Support

Thailand, Bangkok · Job Posted April 16, 2026
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Job Description

We are looking for a Senior Application Support / PMO (Banking) to join our consulting team and support both operational and coordination activities in a banking environment. In this hybrid role, you will ensure the smooth functioning of applications while driving tracking, reporting, and coordination across teams and stakeholders.

Job Responsibility

  • Provide application support for banking systems and monitor incidents and requests
  • Track, follow up, and ensure timely resolution of issues and tickets
  • Analyze system behavior and support root cause identification
  • Maintain and manage tracking documents (tickets, issues, progress reports)
  • Act as a bridge between IT, business, and regional teams
  • Coordinate tasks, deliverables, and project schedules
  • Ensure all activities are well-documented and aligned with expectations
  • Collaborate with stakeholders to ensure clarity and execution of tasks
  • Support and guide junior team members when required

Requirements

  • 5+ years of experience in Application Support, PMO, or similar roles
  • Strong experience in banking systems (mandatory)
  • Ability to analyze issues and guide resolution effectively
  • Experience in project coordination and tracking activities
  • Strong organizational and documentation skills
  • Detail-oriented with a structured and proactive mindset
  • Ability to work in a hands-on and coordination hybrid role
  • Strong communication skills with professional English proficiency

What we offer

  • Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration
  • Trust and Growth: With 70% of our leaders starting at entry-level, we’re committed to nurturing talent and empowering you to reach new heights
  • Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth
  • Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more
  • Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger

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