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Lead Alterations Specialist

davidsbridal.com Logo

David's Bridal

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Location:
United States , North Charleston

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Category:
Manufacturing

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Lead Alterations Specialist is responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Lead Alterations Specialist is a member of the store team and demonstrate the value and qualities of the David’s Bridal brand. This role will report to the Store Manager

Job Responsibility:

  • Welcome all customers with genuine and friendly enthusiasm over the phone and in person
  • Drive customer loyalty by making clientele calls to maximize appointments
  • Serve as Floor Manager during peak sales times to offer fit and alterations consultations
  • Assist stylists in closing sales by consulting with customers regarding gown fit and customization
  • Lead and oversee all alterations fittings, sewing, steaming, pressing and spot cleaning of garments to company standards
  • Maintain quality control guidelines and inspect all garments altered/steamed/pressed to verify pristine condition before final delivery to customer
  • Train Alterations Specialists in fitting and sewing techniques
  • Ensure ongoing product education for all Alterations team members
  • Communicate daily sales goal achieved to Store Manager
  • Use all approved systems and processes to manage the customer’s flow to deliver a 5 Star Customer Experience
  • Maintain high dress code standards

Requirements:

  • High School Diploma or degree
  • Prior seeing experience required, preferably in bridal and/or special occasion production environment
  • 1-2 years prior retail experience in an apparel or specialty store environment
  • Prior experience with computerized POS system and ability to use one
What we offer:
  • Rewarding Environment and Competitive Pay
  • Generous Dream Maker Discount After First Pay Period
  • Referral Incentive Program
  • Dayforce Wallet – Get Paid Early!
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Wellness Days & Holidays, including your Birthday off!
  • Pet Benefits

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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