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The CNPF Data & AI organisation is looking for a Lead AI Engineering Engineer to drive hands-on delivery of applied AI and agentic capabilities across our platforms. This role sits at the intersection of software engineering, machine learning engineering, and applied data science, with a strong emphasis on building production-grade AI systems. This is a senior individual contributor and technical leadership role. You will lead by example through deep hands-on engineering, influence technical direction, and partner closely with Applied AI, Data Science, and Product teams to take AI solutions from experimentation to secure, scalable production.
Job Responsibility:
Lead hands-on development of AI and agentic systems from design through production deployment
Build and operate ML/AI services, pipelines, and APIs using strong software engineering practices
Design and implement ML engineering capabilities such as model serving, monitoring, evaluation, and retraining
Partner with data scientists to productionise models and experiments efficiently
Contribute directly to data preparation, feature engineering, experimentation, and modelling when required
Drive technical design reviews and provide mentorship to engineers and data scientists
Ensure AI solutions meet Mastercard standards for performance, reliability, security, and governance
Collaborate closely with platform, security, and infrastructure teams to ship responsibly at scale
Requirements:
Strong experience as a hands-on AI engineer, ML engineer, or senior software engineer working on production AI systems
Solid foundations in software engineering, system design, and distributed systems
Proven experience productionising machine learning models and operating them at scale
Comfortable working across data engineering, ML engineering, and applied data science tasks
Experience with large-scale data platforms and modern ML/AI tooling
Strong problem-solving skills and ability to work with ambiguous requirements
Ability to influence technical direction without formal people management responsibility
Clear communication skills and comfort collaborating across functions
You have built and operated AI or agentic applications that run in real production environments
Hands-on experience implementing agent-based or LLM-powered systems beyond simple POCs
Strong intuition for reliability, observability, and failure handling in AI systems
Ability to move fluidly between engineering execution and applied modeling when needed
Track record of raising the technical bar for teams through code, design, and mentorship