CrawlJobs Logo

Lead Account Manager

brookstreet.co.uk Logo

Brook-St Hiredonline

Location Icon

Location:
United Kingdom , Peterborough

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

60000.00 - 75000.00 GBP / Year

Job Description:

This is a senior leadership role with full responsibility for the performance and growth of the Account Management team. You will ensure customers are: Onboarded effectively; Fully engaged and attending; Achieving real results; Retained long-term; Upsold appropriate services; Paying on time. This is a hands-on, lead-from-the-front role focused on performance, standards and growth.

Job Responsibility:

  • Lead, coach and develop the Account Management team
  • Set and deliver KPIs across retention, attendance, upsells and performance
  • Own onboarding quality and CRM accuracy
  • Drive customer results and engagement
  • Lead retention strategy and reduce churn
  • Grow revenue through ethical upselling
  • Oversee billing and payment compliance
  • Act as escalation point for key issues
  • Report on performance and commercial outcomes

Requirements:

  • Senior experience in Account Management, Customer Success or commercial leadership
  • Proven ability to lead high-performing teams
  • Commercial mindset with strong retention and upsell experience
  • Confident communicator and decision-maker
  • Data-driven and results-focused

Nice to have:

Experience in education, services or construction an advantage

What we offer:
  • Monthly bonus
  • Private healthcare & pension
  • Company car / allowance
  • Development & progression
  • 25 days holiday + bank holidays + birthday off
  • Access to national events and leadership exposure

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Lead Account Manager

New

Team Lead Account Management

We are looking for a motivated Team Lead to manage and develop our Greek-speakin...
Location
Location
Romania , Bucuresti
Salary
Salary:
Not provided
auto1.com Logo
AUTO1 Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent Greek speaker (C1-C2 level), with strong English skills (B2+)
  • Proven experience in Account Management, Customer Success, or B2B Sales
  • Experience in team leadership or mentoring roles
  • Strong customer focus, solution-oriented mindset, and hands-on attitude
  • Analytical thinking with experience working with KPIs and performance reports
  • Excellent interpersonal and communication skills
Job Responsibility
Job Responsibility
  • Lead, motivate, and support your Account Management team to achieve KPIs and ensure top-tier client experience
  • Monitor and analyze performance metrics, provide actionable feedback, and drive improvements
  • Support your team with complex client situations and escalations
  • Collaborate cross-functionally with the other teams to ensure a seamless customer journey
  • Train, coach, and continuously develop team members in product knowledge, communication, and client handling
What we offer
What we offer
  • Competitive base salary with performance bonuses
  • Clear career development path in a fast-growing, international company
  • Private medical subscription through Medicover
  • Modern office space just 1 minute from Pipera metro station
  • Supportive, multicultural, and team-oriented work environment
  • Fulltime
Read More
Arrow Right

Team Lead - Pool Account Management

As the Team Lead of Account Management Pooled, your role and responsibilities wi...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in a customer-facing B2B role, preferably Account Management, Customer Success and/or Sales
  • Team leadership experience is a plus, but experience in mentoring, coaching, or developing others is equally valued
  • You have owned commercial targets: proven commercial edge, strong negotiation skills, good judgment, and consultative acumen
  • Strong leadership and interpersonal skills: you listen, show empathy, communicate effectively, and can convince when needed
  • Fluent in both German and English
  • You bring positive energy, and you’re not afraid to use humor to keep the work enjoyable and the team connected
  • You like thinking big picture and at scale, and you want to help shape our AM service level proposition
  • You have a genuine interest in and technical aptitude for our products and industry
  • You understand the importance of DEI and actively integrate it into your decision-making
  • You bring experience in hiring processes and identifying talent
Job Responsibility
Job Responsibility
  • Team management: You are lucky to start with a great team and they deserve a leader committed to helping them grow and give their best. You will coach, support, balance workload, and keep the work fair and fun. You’ll create and maintain an inspiring and collaborative team environment with open communication and a strong feedback culture
  • Commercial target ownership and delivery: Targets are annual and achieved at team level, ensuring each member contributes at an individual level
  • Drive scalability initiatives and projects: Together with other global AM Leads, strengthen efforts towards automation, smarter usage of commercial tools, and "Account Management at scale" to achieve higher productivity and increased customer satisfaction
  • Lead the day-to-day: Step in when needed, whether on operational tasks, merchant escalation calls, or critical negotiations
  • Hire, develop, and retain diverse talent: The team will keep growing to support Adyen’s commercial and strategic ambitions
  • Align and collaborate with internal teams: Work closely with Marketing, Sales, Partnerships, Account Management, and Operations to provide outstanding customer experiences
  • Fulltime
Read More
Arrow Right

Mid Market Account Manager Team Lead

As the Mid-Market Account Management Team Lead, you’ll be responsible for leadin...
Location
Location
United Kingdom , London
Salary
Salary:
65000.00 - 80000.00 GBP / Year
xelix.com Logo
Xelix
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in Account Management in a B2B SaaS or technology-driven company
  • Minimum of 1-2 years of experience leading a team
  • A proven record of achieving or surpassing renewal and expansion targets
  • Exceptional communication, coaching, and relationship-building skills
  • Strong analytical and problem-solving abilities
  • comfortable working with data to guide decisions
  • Experience using HubSpot CRM is highly desirable
  • Must have experience with MEDDIC
  • A proactive, collaborative approach and the ability to influence cross-functional teams
  • Passion for developing people, improving processes, and delivering exceptional customer value
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop a high-performing team of Mid-Market Account Managers
  • Drive team performance to achieve renewal, retention, and expansion targets
  • Manage a select portfolio of strategic mid-market accounts to model best-in-class customer engagement
  • Guide your team in developing and executing account plans that promote long-term customer success and revenue growth
  • Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability
  • Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes
  • Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn
  • Report on team KPIs and business metrics, providing insights and recommendations to senior leadership
  • Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts
What we offer
What we offer
  • 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
  • Hybrid working with two days a week from our dog-friendly Hoxton office
  • On-site gym and cycle to work scheme
  • Employee discount at over 100 retailers
  • Comprehensive private medical & dental cover with Vitality
  • Enhanced parental leave pay
  • Learning & development culture – £1,000 personal annual budget
  • We’re carbon-neutral and are working towards ambitious carbon reduction goals
  • Lots of team socials & activities
  • Annual team retreat
  • Fulltime
Read More
Arrow Right

Account Management Lead

You will inspire, consult and guide clients toward business success through NOON...
Location
Location
Italy , Padova; Milano; Bangalore
Salary
Salary:
Not provided
noonic.com Logo
Noonic
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Accounting Management in Agencies / Consulting Firms with a track of record in selling and delivering projects in the Media / ADV / Digital Field
  • Outstanding relational skills
  • Proven Business Acumen
  • Excellent communication, leadership, and stakeholder management skills
  • Strong analytical and problem-solving skills
  • Ability to work effectively in a fast-paced, innovative and unstructured environment
Job Responsibility
Job Responsibility
  • Serve as the liaison between our clients and their customers
  • Develop and maintain strong relationships with clients
  • Address customers' needs and concerns in a timely and effective manner
  • Consult with clients on how NOONIC's activities can help their business grow
  • Manage a small team with the perspective in mind of growing the team
  • Work closely with our team of growth hackers, marketers, and developers to deliver exceptional results
Read More
Arrow Right

Team Lead Account Management

As our Team Lead Account Management, you’ll play a key role in driving customer ...
Location
Location
Germany , Berlin
Salary
Salary:
85000.00 - 110000.00 EUR / Year
join.com Logo
join.com
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in Account Management, Customer Success, or Sales
  • At least 2–3 years in a leadership or mentoring role
  • Proven track record of driving customer retention and business growth through strategic account management
  • Exceptional communication and interpersonal skills
  • Strong analytical and problem-solving mindset
  • Experience using CRM tools (ideally HubSpot)
  • Proactive, empathetic, and structured leadership style
  • Fluent in German and English
Job Responsibility
Job Responsibility
  • Lead, coach, and develop a team of Account Managers to achieve individual and team goals
  • Define and implement scalable processes that drive customer satisfaction, retention, and account growth
  • Act as an escalation point for complex client challenges and high-value opportunities
  • Partner closely with Sales, Product, and Marketing to ensure a seamless customer journey
  • Use CRM data to analyse performance, forecast results, and identify improvement opportunities
  • Foster a culture of accountability, collaboration, and continuous learning within your team
  • Balance strategic oversight with hands-on support to help customers unlock the full value of JOIN’s platform
What we offer
What we offer
  • Apple hardware (MacBook)
  • Team events (Brunches, sports activities, and quarterly gatherings in Berlin)
  • 104 days per year remote (post-probation)
  • Competitive salary
  • Relocation support (Assistance with paperwork, travel, and one month of furnished accommodation)
  • Fulltime
Read More
Arrow Right

Account Management Team Lead

Bolt Food is looking for a passionate Account Management Team Lead to support th...
Location
Location
Czech Republic , Prague
Salary
Salary:
Not provided
bolt.eu Logo
Bolt
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven working experience, preferably in Account Management, Consulting, Business Development, or similar roles
  • Experience managing Enterprise Accounts, ideally in Food Service, would a strong plans
  • Advanced Czech language skills and Business level English speaker
  • People manager: experience leading a team to achieve individual and shared goals in a client-facing role
  • Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
  • Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
  • Commercial vein: the ability to build and maintain long-term professional relationships with business partners using listening, negotiation, and persuasion skills
Job Responsibility
Job Responsibility
  • Lead, motivate, and coach the Account Management Team to achieve their goals
  • Manages our largest accounts, including International Chains
  • Manage, organize, and plan eater-facing campaigns that will increase Bolt Food orders and revenue
  • Analyze key performance metrics to gain insights and improve customer performance
  • Forecast growth and evaluate the achievement of our business goals
  • Execute and refine our commercial strategy, and solve daily commercial and operational issues
  • Collaborate with the Sales & Operations team to smoothly activate all restaurants
What we offer
What we offer
  • Play a direct role in shaping the future of mobility
  • Impact millions of customers and partners in 600+ cities across 50+ countries
  • Work in fast-moving autonomous teams with some of the smartest people in the world
  • Accelerate your professional growth with unique career opportunities
  • Get a rewarding salary and stock option package that lets you focus on doing your best work
  • Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork
  • Take care of your physical and mental health with our wellness perks
  • Fulltime
Read More
Arrow Right

Lead Account Manager

Manages one or several larger accounts or acts as the account lead for a substan...
Location
Location
United States , San Jose
Salary
Salary:
210500.00 - 495000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University or Bachelor's Degree preferred, or equivalent experience
  • Typically 8+ years account management experience
  • Experience in IT industry
  • Experience working as an IT leader, within an IT department, and/or working within customers is a plus
  • Strong track record of account management and sales performance
  • Experience in different sales roles is a plus
  • Experience selling Networking technology required
  • Experience selling to very large enterprise accounts required
  • Strong preference for location of San Jose, CA.
Job Responsibility
Job Responsibility
  • Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions
  • Influences the decision-making of customer executives including the C-level
  • Positions HPE strategy and solutions in such a way that the customer sees that HPE is critically important to their business in the short, medium, and long term
  • Builds a compelling business value framework for the customer
  • Proactively builds and executes a plan to drive growth and profitability across HPE's portfolio
  • Leads and governs pipeline building activities for the account
  • Proactively ensures a strong and rightsized pipeline funnel from the account team
  • Leads highly complex sales engagements, project management and coordination to meet customer deadlines.
What we offer
What we offer
  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • Specific programs catered to career goals
  • Inclusive work environment.
  • Fulltime
Read More
Arrow Right

Accounting Manager or Senior Accounting Manager

Are you a strong accounting professional with 7+ years of experience seeking to ...
Location
Location
United States , Houston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting (required)
  • CPA designation strongly preferred
  • A minimum of 7+ years of progressive accounting experience, including leadership roles
  • Previous experience in midstream, energy, or a related industry is a strong plus
  • Strong organizational, strategic planning, and time management abilities
  • In-depth knowledge of GAAP and accounting principles
  • experience with complex accounting methodologies a plus
  • Proven ability to adapt and thrive in a fast-paced, high-growth organization
  • Advanced proficiency in Microsoft Office 365, particularly Excel (pivot tables, data analytics)
  • Exceptional analytical, problem-solving, and communication skills
Job Responsibility
Job Responsibility
  • Lead and manage day-to-day accounting functions, including full-cycle GL accounting
  • Oversee the preparation of journal entries, account reconciliations, and reporting schedules
  • Lead month-end and year-end close processes to ensure timely and accurate reporting
  • Provide strategic insights into financial results and partner with leadership to shape business decisions
  • Ensure compliance with GAAP by actively researching and implementing accounting standards
  • Support internal and external audits, ensuring compliance and readiness
  • Collaborate cross-functionally with teams, including operations, engineering, contracts, and finance, to meet organizational objectives
  • Coach and mentor team members to promote skill development and performance excellence
  • Drive process improvement initiatives to enhance operational efficiency and scalability
What we offer
What we offer
  • Competitive compensation package commensurate with experience
  • Opportunities for professional development, certifications, and growth
  • A collaborative, dynamic, and supportive team environment
  • The ability to make a direct and visible impact on the company’s financial success
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.