This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This is a senior leadership role with full responsibility for the performance and growth of the Account Management team. You will ensure customers are: Onboarded effectively; Fully engaged and attending; Achieving real results; Retained long-term; Upsold appropriate services; Paying on time. This is a hands-on, lead-from-the-front role focused on performance, standards and growth.
Job Responsibility:
Lead, coach and develop the Account Management team
Set and deliver KPIs across retention, attendance, upsells and performance
Own onboarding quality and CRM accuracy
Drive customer results and engagement
Lead retention strategy and reduce churn
Grow revenue through ethical upselling
Oversee billing and payment compliance
Act as escalation point for key issues
Report on performance and commercial outcomes
Requirements:
Senior experience in Account Management, Customer Success or commercial leadership
Proven ability to lead high-performing teams
Commercial mindset with strong retention and upsell experience
Confident communicator and decision-maker
Data-driven and results-focused
Nice to have:
Experience in education, services or construction an advantage
Welcome to CrawlJobs.com – Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
We use cookies to enhance your experience, analyze traffic, and serve personalized content. By clicking “Accept”, you agree to the use of cookies.