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The Lead Access Control & Video Surveillance Technician is responsible for the installation, configuration, maintenance, and troubleshooting of electronic security systems, including access control, video surveillance (VMS), and related low‑voltage infrastructure. This role requires strong technical expertise, attention to detail, and the ability to work independently while delivering professional customer service.
Job Responsibility:
Install, program, test, and service access control systems (controllers, readers, locks, door hardware, power supplies)
Install, configure, and maintain video surveillance systems, including IP cameras, NVRs/DVRs, and video management software (VMS)
Pull, terminate, label, and test low‑voltage cabling (Cat5e/Cat6, coax, composite)
Program system software and integrate video surveillance and access control platforms
Troubleshoot hardware, software, and network connectivity issues
Perform system commissioning, inspections, and preventative maintenance
Read and interpret drawings, blueprints, schematics, and wiring diagrams
Document installations, service work, and system configurations
Provide basic end‑user training and system handoff
Communicate professionally with customers, project managers, and internal teams
Adhere to safety standards, company policies, and industry best practices
Requirements:
2+ years of experience installing or servicing access control and/or video surveillance systems
Working knowledge of IP networking (TCP/IP, PoE
VLANs a plus)
Experience with commercial electronic security systems
Ability to use hand and power tools, test equipment, ladders, and lifts
Valid driver’s license with acceptable driving record
Ability to pass background check and drug screening
Nice to have:
Experience with enterprise or cloud‑managed security platforms
Strong troubleshooting and documentation skills
Customer‑focused mindset with strong communication abilities
Experience with additional systems such as intercoms or intrusion detection