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We are seeking a highly skilled individual to join our Life Cycle Management (LCM) team, responsible for delivering mitigation actions against vulnerabilities across the UK Customer CPE estate. This technical delivery role demands strong planning and coordination skills, coupled with expertise in multi-technology solutions (Cisco, Juniper, ADVA) within network and data environments. The role requires flexibility to support dynamic operational demands and a strong customer focus.
Job Responsibility:
Deliver LCM mitigation actions, including IOS patching, configuration management, EOL and vulnerability management across WAN and LAN infrastructure
Develop and implement Method of Procedures (MOPs) and provide feedback to technical authorities
Contribute to improving technical delivery performance, service reliability, and quality
Participate in process reviews and continuous improvement initiatives
Prioritise workload and drive tasks to completion while maintaining up-to-date knowledge of practices and products
Requirements:
Strong IP networking skills, ideally in Cisco, Juniper, and ADVA environments
Excellent written and verbal communication skills
Highly customer-focused with proven experience
Logical troubleshooting ability and attention to detail
Industry-standard certification to associate level
Previous experience in remote device patching and upgrades
Sound understanding of data network topologies and principles
Ability to work in cross-functional teams and adapt to shift work if required
What we offer:
Opportunity to work on cutting-edge network technologies
Exposure to global enterprise connectivity services
Collaborative work environment with continuous learning and improvement culture
Flexible working arrangements and career development support