Lawn Operative Job at 360 Resourcing Solutions (Crewe)

Call Center Manager

We are seeking an experienced Call Center Supervisor to oversee a team of 5-10 r...

Location

United States , Belmont

Salary:

60000.00 USD / Year

Beacon Hill

Expiration Date

Until further notice

Requirements

ServiceTitan experience required
Background in home services trades (HVAC, plumbing, electrical, pest control, lawn care, or similar)
Strong understanding of call center operations and dispatching practices
CRM experience (Salesforce, HubSpot)
High school diploma or GED
Excellent organizational skills, critical thinking, and ability to provide constructive feedback
Strong leadership and communication skills
ability to handle urgent situations calmly
Availability during call center hours (M-F, 8:00 AM-6:00 PM) and flexibility for early emergencies

Job Responsibility

Supervise and guide a team of CSRs and dispatchers
oversee daily workflow and performance
Dispatch 15-16 technicians daily for routine maintenance and service calls
Handle escalated customer issues and ensure high-level customer service standards
Train new hires in customer service and dispatch procedures
lead team meetings and quality control initiatives
Manage CRM systems and call center platforms, including ServiceTitan, Salesforce, and HubSpot
Monitor call types, customer interactions, and ensure proper flow of operations
Participate in leadership meetings and assist with interviewing and hiring decisions
Provide backup support for inbound/outbound calls and dispatching during peak times

Fulltime

Lawn Operative

Due to growth and expansion, we have exciting opportunities for Lawn Care Operat...

Location

United Kingdom , Torbay

Salary:

25604.00 - 27604.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full UK driving licence for manual vehicles
Excellent communication and customer-facing skills
Passion for lawn care
Ability to work independently, outdoors and keep active
Ability to deliver top quality customer service
Excellent organisation and timekeeping skills
Right to work in the UK

Job Responsibility

Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending (call ahead)
Visit a number of designated customers on a daily basis to apply fertiliser and herbicide
Inform the customer before any work commences, that you are there
At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out
Inform the customer of the next treatment date
Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required
Carry out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery
Carry out aeration and scarification in a safe and professional manner
Use regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste
Maintain standards of all health and safety practices

What we offer

Company van and mobile phone
New uniform annually
Paid training and qualification in the application of pesticides and chemicals
Ongoing training and development
Medical cash plan
Christmas Shutdown
Free Lawn Treatments
Enhanced Paternity & Maternity pay
Company Sick pay
24 hour Employee Assistance Helpline

Fulltime

Lawn operative

Due to growth and expansion, we have exciting opportunities for Lawn Care Operat...

Location

United Kingdom , Banbury

Salary:

25604.00 - 27604.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Full UK driving licence for manual vehicles
Excellent communication and customer-facing skills
Passion for lawn care
Ability to deliver top quality customer service
Excellent organisation and timekeeping skills
Right to work in the UK

Job Responsibility

Maintaining contact with the customer before a treatment is carried out
Visit designated customers daily to apply fertiliser and herbicide
Inform the customer before work commences
Notify customer upon completion and supply invoice
Inform customer of next treatment date
Identify lawn issues and offer advice
Carry out essential Spring/Autumn machine work
Aeration and scarification
Maintain health and safety practices
Maintain cleanliness of company vehicle

What we offer

Company van and mobile phone
New uniform annually
Paid training and qualification in pesticide application
Ongoing training and development
Medical cash plan
Christmas Shutdown
Free Lawn Treatments
Enhanced Paternity & Maternity pay
Company Sick pay
24 hour Employee Assistance Helpline

Fulltime

New

Lawn Operative

Due to growth and expansion, we have exciting opportunities for Lawn Care Operat...

Location

United Kingdom , Guildford

Salary:

26781.00 - 29374.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Have full, UK driving licence for manual vehicles
Have excellent communication and customer-facing skills
Have a passion for lawn care
Want a job where they can work independently, outdoors and keep active
Be able to deliver top quality customer service
Have excellent organisation and timekeeping skills
Have the right to work in the UK

Job Responsibility

Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending. (call ahead)
To visit a number of designated customers on a daily basis to apply fertiliser and herbicide
Where possible, inform the customer before any work commences, that you are there. (If the customer is not available then continue with the treatment.)
At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out
Inform the customer of the next treatment date
Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required
Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery
Aeration and scarification is the reduction of moss, thatch and soil compaction which needs to be carried out in a safe and professional manner. The use of regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste
Working in a team or alone on machine work which can be physically demanding so good general fitness is required
Maintain standards of all health and safety practices, as supplied by Green Thumb Limited

What we offer

Company van and mobile phone
New uniform annually
Paid training and qualification in the application of pesticides and chemicals
Ongoing training and development
Medical cash plan
Christmas Shutdown
Free Lawn Treatments
Enhanced Paternity & Maternity pay
Company Sick pay
24 hour Employee Assistance Helpline

Fulltime

Lawn Operative

As a Lawn Operative, you will be responsible for delivering a high level of prof...

Location

United Kingdom , Liverpool

Salary:

25604.00 - 27604.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Have full, UK driving licence for manual vehicles
Have excellent communication and customer-facing skills
Have a passion for lawn care
Want a job where they can work independently, outdoors and keep active
Be able to deliver top quality customer service
Have excellent organisation and timekeeping skills
Have the right to work in the UK

Job Responsibility

Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending. (call ahead)
To visit a number of designated customers on a daily basis to apply fertiliser and herbicide
Where possible, inform the customer before any work commences, that you are there. (If the customer is not available then continue with the treatment.)
At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out
Inform the customer of the next treatment date
Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required
Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery
Aeration and scarification is the reduction of moss, thatch and soil compaction which needs to be carried out in a safe and professional manner. The use of regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste
Working in a team or alone on machine work which can be physically demanding so good general fitness is required
Maintain standards of all health and safety practices, as supplied by Green Thumb Limited

What we offer

Company van and mobile phone
New uniform annually
Paid training and qualification in the application of pesticides and chemicals
Ongoing training and development
Medical cash plan
Christmas Shutdown
Free Lawn Treatments
Enhanced Paternity & Maternity pay
Company Sick pay
24 hour Employee Assistance Helpline

Fulltime

Lawn Operative

Due to growth and expansion, we have exciting opportunities for Lawn Care Operat...

Location

United Kingdom , Christchurch

Salary:

25604.00 - 27604.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Have full, UK driving licence for manual vehicles
Have excellent communication and customer-facing skills
Have a passion for lawn care
Want a job where they can work independently, outdoors and keep active
Be able to deliver top quality customer service
Have excellent organisation and timekeeping skills
Have the right to work in the UK

Job Responsibility

Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending. (call ahead)
To visit a number of designated customers on a daily basis to apply fertiliser and herbicide
Where possible, inform the customer before any work commences, that you are there. (If the customer is not available then continue with the treatment.)
At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out
Inform the customer of the next treatment date
Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required
Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery
Aeration and scarification is the reduction of moss, thatch and soil compaction which needs to be carried out in a safe and professional manner. The use of regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste
Working in a team or alone on machine work which can be physically demanding so good general fitness is required
Maintain standards of all health and safety practices, as supplied by Green Thumb Limited

What we offer

Company van and mobile phone
New uniform annually
Paid training and qualification in the application of pesticides and chemicals
Ongoing training and development
Medical cash plan
Christmas Shutdown
Free Lawn Treatments
Enhanced Paternity & Maternity pay
Company Sick pay
24 hour Employee Assistance Helpline

Fulltime

Customer Service Advisor

You will be trained to interact with our nationwide customers, providing advice ...

Location

United Kingdom , St Asaph

Salary:

24003.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Superb verbal and written communication skills
Ability to work individually and as part of a team
A flexible and proactive approach to work
Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory)
Proven experience in providing high quality Customer Service
Handling and resolving customer complaints
Customer Retention
Working in a target driven environment
Contact Centre experience would be an advantage
Must be eligible to work in UK

Job Responsibility

Engage with customers directly via telephone and e-mail, building rapport and delivering excellent levels of knowledge and customer service
Provide advice and guidance on all GreenThumb treatments
Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate
Onboard new customers according to process and arrange first treatment within agreed SLA
Reschedule treatments for customers
Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy
Aim to recover any customer expressing dissatisfaction
Ensure accurate records are kept and maintained
Work collaboratively as a team to ensure all KPI’s are met
Act as an ambassador for GreenThumb always, championing customer service excellence and exceptional behaviours

What we offer

22 days annual leave (rising to 26 days with service), plus all public/bank holidays
Well-appointed office environment with free onsite parking
Medical cash plan
Employee discount scheme (discounts on major retail and leisure brands)
Free lawn treatments
Occupational sick pay, maternity pay, paternity pay schemes
Job-specific training and continuous development opportunities
Long-service recognition
Christmas shutdown

Customer Service Advisor

You will be trained to interact with our nationwide customers, providing advice ...

Location

United Kingdom , St Asaph

Salary:

24003.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Superb verbal and written communication skills
Ability to work individually and as part of a team
A flexible and proactive approach to work
Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory)
Proven experience in providing high quality Customer Service
Handling and resolving customer complaints
Customer Retention
Working in a target driven environment
Contact Centre experience would be an advantage
Must be eligible to work in UK

Job Responsibility

Engage with customers directly via telephone and e-mail, building rapport and delivering excellent levels of knowledge and customer service
Provide advice and guidance on all GreenThumb treatments
Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate
Onboard new customers according to process and arrange first treatment within agreed SLA
Reschedule treatments for customers
Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy
Aim to recover any customer expressing dissatisfaction
Ensure accurate records are kept and maintained
Work collaboratively as a team to ensure all KPI’s are met
Act as an ambassador for GreenThumb always, championing customer service excellence and exceptional behaviours

What we offer

22 days annual leave (rising to 26 days with service), plus all public/bank holidays
Well-appointed office environment with free onsite parking
Medical cash plan
Employee discount scheme (discounts on major retail and leisure brands)
Free lawn treatments
Occupational sick pay, maternity pay, paternity pay schemes
Job-specific training and continuous development opportunities
Long-service recognition
Christmas shutdown

Lawn Operative

360 Resourcing Solutions

Location:
United Kingdom , Crewe

Category:
Physical Work

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 10, 2026

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