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We are looking for a Law Office Services Associate to join our team on a contract basis in Boston, Massachusetts. In this role, you will provide essential support for back-office operations, including copy and mail services in both physical and digital formats. You will also assist with hospitality, reception, and other service lines, ensuring seamless execution of daily tasks and client satisfaction.
Job Responsibility:
Perform reprographics and mail services tasks, adhering to established procedures and deadlines
Maintain accurate logs for all office services work to ensure proper tracking
Handle intake functions and prioritize workflow to meet client needs efficiently
Conduct quality assurance checks on completed work to uphold service standards
Troubleshoot basic equipment issues and ensure proper operation of machinery
Load and manage supplies such as paper and toner for equipment
Communicate effectively with supervisors and clients regarding job status or deadline concerns
Follow company and client policies while using resources in a cost-effective manner
Lift and move items up to 50 lbs regularly to support operational needs
Collaborate with team members to ensure smooth operations and client satisfaction
Requirements:
High school diploma or equivalent
At least one year of experience in office services, preferably in a legal, banking, or corporate environment
Strong customer service skills with the ability to build and maintain client relationships
Excellent organizational skills and attention to detail
Ability to handle sensitive and confidential documents responsibly
Capable of meeting deadlines and managing multiple tasks in a fast-paced environment
Self-motivated with a positive attitude and strong problem-solving abilities
Comfortable working both independently and as part of a diverse team
What we offer:
medical, vision, dental, and life and disability insurance
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