Law Clerk Job at Amex (Sunrise)

Job Description

The Global Litigation & Investigations Team at American Express is seeking a Law Clerk- Quality to support the Center for Card Member and Merchant Litigation Team. Under the general supervision of Counsel, the responsibilities of the Law Clerk-Quality include, but are not limited to, the following:

Job Responsibility

Support the Center for Card Member and Merchant Litigation Team
Under the general supervision of Counsel

Requirements

2-3 years working in a law firm or other regulatory processes supporting a quality control process
Strong knowledge and understanding of legal terminology and critical thinking skills
Experience specifically understanding claims, lawsuits, and arbitrations
Strong computer skills with proficiency in MS Office Suite (e.g., Outlook, Excel, Word, PowerPoint, Co-Pilot, etc)
Able to work independently and as a team player
Strong written and oral communication skills, and ability to communicate quickly, clearly, and effectively with team members
Meticulous attention to detail
Able to quickly train on, navigate, and extract information from a variety of databases and information platforms
Highly organized and able to work productively in a fast-paced environment with shifting priorities
Excellent organization and time management skills
Ability to perform comprehensive detail-oriented review of incoming correspondences, claims, and supporting documentation to ensure factual accuracy, legal sufficiency, and alignment with internal processes and policies
Demonstrate sound judgment and proactively escalate issues requiring further legal review or discussion to mitigate legal risk

Nice to have

Enforcing quality standards and refining quality control processes for incoming documents served upon the company
Supporting business self-testing and other required quality control programs to ensure colleague work product meets business standards
Providing guidance and support to colleagues to assure adherence to procedures
Supporting the preparation and maintenance of monthly quality metrics for colleagues
Maintaining current knowledge of privacy laws and other regulatory requirements applicable to claims handling and litigation
Conducting quality sampling of work performed for reviewing incoming claims, lawsuits, and arbitrations, in addition to opening case files electronically, and managing various Outlook inboxes
Supporting quality control projects or training initiatives as required

What we offer

Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

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