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Law clerk, claims handler

https://www.randstad.com Logo

Randstad

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Location:
Canada, Oakville

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Category:
Legal

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Contract Type:
Not provided

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Salary:

63000.00 - 65000.00 CAD / Year

Job Description:

Calling all Real Estate Law Clerks/ Claims Handler within the Oakville region. We are seeking a Law Clerk/ Claims Handler with experience investigating and managing title claims related to title defects, survey issues, and building and zoning matters. This role entails communicating with customers (property owners, lawyers and lenders), determining claim resolution options, identifying the applicable exceptions and exclusions to coverage related to the title insurance policies, as well as instructing third party experts.

Job Responsibility:

  • Review and authenticate new title claims relating to various areas of coverage across Canada for accuracy
  • Initiate contact with the claimant within timelines required to meet service levels
  • Determine and communicate next steps by applying Provincial/Territorial knowledge
  • Retain and instruct external contacts (adjuster, lawyer, surveyor, appraiser, contractors etc.)
  • Correspond and communicate with customers regarding decisions, timelines, options under the policy, etc.
  • Analyze third party reports including legal opinions, surveys, appraisals etc. for accuracy, coverage determination or to assist with determining next steps in the claim resolution process
  • Communicate denied claims with internal business partners and external parties as required
  • Negotiate settlements and release provisions, and conduct review of files for potential recovery
  • Manage escalations and disputes surrounding the coverage positions in a professional manner
  • Identify potential business concerns with respect to a coverage position and escalate as needed
  • Determine, set and maintain settlement and expense reserves
  • Post financial transactions as required

Requirements:

  • Law Clerk designation from Ontario post-secondary institution
  • Minimum 5-10 years of experience as a real estate law clerk in a firm and/or title insurance environment
  • Strong knowledge of Ontario Land Titles System and terminology
  • Strong ability to read and understand Ontario title searches, as well as identify title defects
  • Familiarity with building and zoning regulations and land use laws that affect real estate transactions
  • Strong negotiation skills with the ability to make difficult decisions with confidence
  • Strong analytical skills with the ability to investigate, collect, organize, analyze and disseminate significant amounts of information with extreme attention to detail
  • Effective oral and written customer communication, oriented towards delivering a superior customer service experience even in circumstances that may be adverse
  • Excellent ability to prioritize tasks and highly organized
What we offer:
  • Permanent full time opportunity in Oakville, Ontario
  • Highly Competitive Benefits – Health & Dental, Life Insurance, Disability coverage
  • Retirement Savings plan with employer’s contribution of 4%
  • Employee and Family Assistance Program (EFAP)
  • Great working environment with a reputable organization
  • Working in a state of the art facility
  • 3 weeks vacation
  • 2 volunteer days
  • 10 personal days
  • 2 float days
  • Onsite gym - available to all staff
  • Full Service cafeteria on site
  • Free coffee

Additional Information:

Job Posted:
May 29, 2025

Expiration:
July 04, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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