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Laundry Operative

United Kingdom, Ambleside Employment contract 12.71 GBP / Hour · Job Posted May 04, 2026
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Job Description

We’re looking for a dedicated, detail-oriented Laundry Operative to join our Lakelovers Ambleside team. You’ll be key to keeping our laundry and housekeeping running like clockwork, making sure every property is guest-ready. You’ll work closely with our cleaners, resolving laundry and housekeeping issues over the phone and face-to-face. You’ll need to multitask, stay organised, and collaborate effectively to help maintain our high standards. This is a flexible role suitable for both full-time and part-time applicants.

Job Responsibility

  • Manage day-to-day laundry operations and liaise with suppliers
  • Count and check freshly laundered linen
  • record shortfalls or rejects
  • Deliver clean linen using fleet vehicles when required
  • Conduct property inspections, corrective cleaning, and special requests
  • Prepare linen for weekly departures and maintain stock levels
  • Manage soiled linen, keeping the area tidy before collection by suppliers
  • Provide practical feedback to support departmental performance
  • Promote excellent customer service to guests and owners
  • Undertake any additional duties within the scope of the role as requested

Requirements

  • Ability to work independently and as part of a team
  • Strong attention to detail and problem-solving skills
  • Calm under pressure, flexible and adaptable
  • Good numerical skills and ability to use initiative
  • Full, clean driving licence

Nice to have

  • Excellent written and verbal communication skills
  • Willingness to learn new skills in a fast-paced environment
  • Previous experience as a Laundry Assistant
  • IT literate with the ability to update stock controls

What we offer

  • Annual bonus scheme linked to company performance
  • Generous holiday allowance + extra days with long service
  • Option to purchase extra holiday days if you wish
  • A day off for your birthday
  • 2 volunteering days per year
  • Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
  • Pension scheme with employer contributions
  • Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
  • Special offers and discounts designed to enhance your overall wellbeing
  • Health cash plan & life assurance
  • Training & development opportunities
  • 24/7 mental health support
  • Employee savings scheme
  • Long service awards and company events

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