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Join TUI Hotels & Resorts as Laundry Manager at our 5-star luxury hotel brand - The Mora. You will be responsible for overseeing the daily operations and services of the laundry department, ensuring all linen and other fabrics are cleaned, maintained, and supplied efficiently and hygienically. They are responsible for managing staff, ensuring quality standards, inventory control, budgeting, and maintaining a safe and clean work environment.
Job Responsibility:
Overseeing all aspects of laundry processing, from sorting and washing to drying, ironing, folding, and delivering linens and other fabrics
Supervising, training, and evaluating laundry staff, ensuring productivity, and addressing any issues
Implementing and maintaining quality control measures to ensure cleanliness, hygiene, and proper presentation of linens
Monitoring inventory levels of linens, supplies, and chemicals, coordinating with purchasing departments to ensure adequate stock
Developing and managing the laundry department budget, controlling costs, and identifying cost-saving opportunities
Ensuring compliance with health and safety regulations, as well as environmental and industry standards
Monitoring and maintaining laundry equipment, scheduling repairs and servicing to minimize downtime
Collaborating with other departments, such as housekeeping, to meet their laundry needs
Handling guest inquiries and complaints related to laundry services
Providing ongoing training to laundry staff on proper laundering techniques, equipment operation, and safety procedures
Preparing reports on laundry productivity, inventory management, and staff performance
Requirements:
Excellent verbal and written English are required
Other European languages would be highly desirable
Strong leadership and great training skills
Strong interpersonal skills and attention to detail
Self-discipline, initiative, and leadership ability
Strong organizational and leadership skills
Knowledge of industrial laundry equipment and processes
Ability to manage a team and delegate tasks effectively
Attention to detail and a commitment to quality
Familiarity with inventory management and budgeting
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department
Conduct MOD shift and experience the hotel from the eyes of the Hotel residents
Nice to have:
Other European languages would be highly desirable
What we offer:
Competitive salary and benefits as standard
Permanent contract provided with 25% local social security contribution
Additional reward model including financial, travel, health & wellbeing, and lifestyle
Hotel accommodation provided with full living package
Return flight ticket every 12 working months (expat)
Working within a fast-growing international hotel company within the world’s leading tourism group
We promote career development with wide range of international opportunities across our business with an exceptional approach to your learning - access to free learning platforms & language lessons
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