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Laundry Attendant is an integral part of the Laundry Team who collectively is responsible for the meticulous upkeep of all linens used throughout the hotel as well as the detailed dry cleaning of our guests clothing.
Job Responsibility:
Answer telephone calls from guests requiring cleaning or pressing services
Log the request and go to Guest Room to pick up the clothing that needs service
Ascertain time completed goods are required
Count the items and give guest a completed receipt
Mark guest clothing for identification
Sort guest items for appropriate action (Washing, dry cleaning, pressing or repair) and then process the clothing on the correct equipment, using the appropriate temperature and chemicals
Once processed, fold or hang the clothing as desired
Deliver clothing to guest at time desired
Sort employee uniforms for appropriate action (Washing, dry cleaning, pressing or repair) and then process the clothing on the correct equipment using the appropriate temperature and chemicals
Once processed, hang and transport clean uniforms to Housekeeping
Operate and maintain washer, dryer, dry cleaning machine, steam tunnel, presser and iron
Report any problems or deficiencies to manager
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Work harmoniously and professionally with co-workers and supervisors
Assist with responsibilities and duties in the absence or heavy volume in the areas of Laundry and Housekeeping
Requirements:
1-2 years previous Housekeeping/Laundry attendant experience in a fast paced laundry or dry cleaning operation
Good communication skills in the French and English languages
A minimal knowledge of English is required to understand labels or simple instructions on clothing
All applicants applying must hold a valid work permit at the time of submitting their application - unfortunately Four Seasons is not able to obtain on your behalf
Knowledge of the various cleaning products and machines used is a plus
Ability to push, pull, lift and carry up to 25lbs
Ability to work all shifts (mornings, evenings, weekends)
Attention to the details and ability to multi-task is important
Knowledge in sewing and clothing repair is a big plus
Nice to have:
Knowledge of the various cleaning products and machines used is a plus
Knowledge in sewing and clothing repair is a big plus
What we offer:
Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.)
Discounts at MARCUS Restaurant and the Guerlain Spa
Employee recognition programs (Employee of the Month, anniversary celebrations, etc.)
Complimentary meals per shift at Café 1440
Employer-contributed retirement plan
Paid vacation plus two additional floating holidays per year
Strong training and development programs
Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability)