Laundry Attendant Job at Marriott Bonvoy (London)

Job Description

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world. As Laundry Attendant, you will play a key role in maintaining the highest standards of cleanliness and presentation across all hotel linen, guest clothing and uniforms. Working behind the scenes, you will ensure all items are processed with care, precision and efficiency, supporting the overall guest experience through impeccable attention to detail. This role is ideal for a reliable and detail‑driven individual who takes pride in delivering quality and consistency within a fast‑paced luxury environment.

Job Responsibility

Operate and monitor washing, drying and dry-cleaning machines in line with established procedures
Sort, inspect and identify stained or damaged items, determining appropriate action such as rewash or repair
Set appropriate wash and drying cycles based on fabric type and load requirements
Fold, press and prepare linen and garments to required presentation standards
Maintain cleanliness and organisation of the laundry area, machines and equipment
Remove lint, debris and waste from machines and filters after each cycle
Accurately record and track items processed in the laundry system
Ensure all laundry items are handled with care and returned promptly to the relevant departments
Support the distribution of clean linen, uniforms and guest items across the hotel
Report equipment faults, maintenance concerns or safety issues promptly
Follow all health, safety, hygiene and chemical handling procedures
Work collaboratively with Housekeeping and other departments to ensure seamless operations

Requirements

Previous experience in laundry, housekeeping or cleaning operations
Strong attention to detail and commitment to cleanliness and quality standards
Ability to work efficiently in a fast-paced, high-volume environment
Good organisational skills, with the ability to manage multiple tasks effectively
A proactive and hands-on approach to operational duties
Strong teamwork and communication skills
A positive attitude and willingness to learn
Professional presentation and a commitment to high standards
Physical capability to meet the operational demands of the role

What we offer

Competitive salary designed to recognise excellence
Enhanced pension
Life assurance
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes
Continuous learning through structured programmes
Premium e-learning platform access
Be part of an exclusive pre-opening experience shaping the future of the property
Private Medical Insurance
Employee Assistance Programme
Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
Food & Beverage discounts across Marriott properties
Year-round wellbeing initiatives and wellness activities
Award programmes celebrating exceptional performance
The Astor Awards
Distinctive Moments celebration
Long service awards
Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
Vibrant social calendar with team events and engagement activities

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Laundry Attendant

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