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Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Responsibility:
Maintaining the appearance and cleanliness of the whole hotel
Delivering guest requests
Stocking carts
Cleaning rooms and public spaces
Ensuring spaces in the hotel help create a great guest experience
Delivering the 'Gold Standards' of The Ritz-Carlton graciously and thoughtfully every day
Exemplifying the Gold Standards, such as Employee Promise, Credo and Service Values
Requirements:
Skilled in a wide range of housekeeping functions
Ensuring a safe workplace
Following company policies and procedures
Maintaining confidentiality
Upholding quality standards
Maintaining professional uniform, personal appearance, and communications
Ability to be on feet and moving around (stand, sit, or walk for an extended time)
Ability to take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance)
What we offer:
Chance to be proud of the work you do and who you work with