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Launch Manager, Certifications

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OpenAI

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Location:
United States , San Francisco

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

207000.00 - 230000.00 USD / Year
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Job Description:

OpenAI is building the learning and certification ecosystem that will shape how enterprises adopt AI at scale. We are launching our first wave of enterprise-grade certifications with a set of strategic launch partners. As a Launch Manager, you will own the relationships, programs, and operational execution needed to deliver world-class certification launches across our customers and product partners. You will be the connective tissue ensuring that each partner’s certification journey is smooth, high-impact, and tightly aligned to our broader learning strategy.

Job Responsibility:

  • own high-impact partner relationships
  • serve as the primary strategic and operational lead for certification launch partners
  • drive partner vision, alignment, and success criteria with leaders across L&D, HR, technical teams, and executive sponsors at our top customers
  • build trust quickly, anticipate needs, and influence partner decisions that ensure successful certification rollout and adoption
  • shape and execute the certification launch model
  • design and run partner pilots end-to-end: scoping, milestone setting, readiness, communications, logistics, and measurement
  • build repeatable playbooks that reduce friction and raise quality across partners as the program scales
  • proactively identify risks and unblock cross-functional dependencies before they become issues
  • drive cross-functional alignment
  • collaborate deeply with the Certification/Jobs team to align partner needs with product, assessment, and content roadmaps
  • coordinate with Certification/Jobs to ensure certification platform capabilities meet enterprise requirements (assessment delivery, scoring, reporting, badging)
  • partner with Customer Education to ensure curriculum and assessment quality meets OpenAI’s rigor
  • synthesize structured partner insights and influence product decisions and program evolution
  • define KPIs and champion insights
  • establish clear partner and launch metrics (activation, engagement, completion, pass rates)
  • build and maintain transparent reporting for internal stakeholders
  • turn partner data and feedback into actionable recommendations that shape the certification strategy and OpenAI’s broader learning ecosystem
  • scale the ecosystem
  • contribute to the partner strategy for distribution—employers, platforms, training providers, and ecosystem integrators
  • identify new partnership opportunities that accelerate adoption and expand the reach of OpenAI certifications

Requirements:

  • deep experience owning strategic partnerships or complex enterprise programs end-to-end
  • thrive in ambiguous, fast-moving environments and can independently establish structure, clarity, and momentum
  • influence senior stakeholders with ease and drive alignment across multiple organizations
  • operate with strong product intuition and can translate partner needs into concrete requirements for Product and Engineering
  • communicate with exceptional clarity and can navigate technical and non-technical environments confidently
  • build processes that scale while staying lightweight and focused on impact
  • care about responsible AI education and building certifications that are defensible, rigorous, and globally meaningful

Nice to have:

  • experience launching education or certification programs with enterprise partners or platforms
  • familiarity with assessment design, psychometrics, or workforce development ecosystems
  • prior exposure to AI/ML concepts or strong aptitude for technical learning
  • experience working with global or multi-region partners
What we offer:
  • offers equity
  • medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • mental health and wellness support
  • employer-paid basic life and disability coverage
  • annual learning and development stipend to fuel your professional growth
  • daily meals in our offices, and meal delivery credits as eligible
  • relocation support for eligible employees
  • additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
  • performance-related bonus(es) for eligible employees

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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