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Unilever Logo Unilever · IT - Administration

Latam NPD Registration Operations Lead

Mexico, Mexico City · Job Posted May 29, 2026
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Job Description

The NPD Registrations Operations Specialist is responsible for ensuring the accurate, timely, and compliant registration of new product developments (NPDs) across markets. This role supports end-to-end execution of SKU creation and product setup processes, enabling successful product launches aligned with business timelines and regulatory requirements.

Job Responsibility

  • Manage end-to-end SKU registration process across systems (e.g., SAP, Salesforce, local tools)
  • Ensure on-time and in-full (OTIF) setup of new products to support market launches
  • Coordinate product data creation including material codes, customer master extensions, pricing and classification data
  • Track and validate completeness and accuracy of registration inputs
  • Act as the central point of contact for NPD registration activities between Customer Development (CD), Supply Chain, Marketing/Brand Teams, Finance and Pricing teams
  • Align on timelines, dependencies, and readiness for product launches
  • Support communication between global, regional, and local stakeholders (especially LATAM markets)
  • Ensure adherence to standard operating procedures (SOPs) and governance frameworks
  • Validate compliance with pricing guidelines, contractual requirements, regulatory and market-specific documentation
  • Maintain audit-ready documentation for all registrations
  • Maintain and continuously improve NPD trackers and dashboards
  • Monitor key KPIs such as OTIF launches, registration cycle time, error rates/rework
  • Provide regular status updates to stakeholders and leadership
  • Highlight risks, delays, and mitigation plans proactively
  • Identify process gaps and implement efficiency improvements
  • Standardize templates, checklists, and workflows for faster execution
  • Drive automation opportunities and digital tool adoption
  • Support documentation of best practices and knowledge sharing
  • Troubleshoot system or data issues related to product registrations
  • Work with IT or master data teams to resolve errors quickly
  • Escalate critical risks impacting launch timelines

Requirements

  • Strong process management and attention to detail
  • Experience with SAP (material master / customer master / pricing) and/or Salesforce
  • Ability to manage multiple NPD projects simultaneously
  • Strong stakeholder management and communication skills
  • Analytical mindset with focus on KPIs and data accuracy
  • Problem-solving and continuous improvement orientation
  • Ability to work across multi-country / LATAM environments
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