Large Loss Property Claims Handler

• Proactively manage a portfolio of large and complex claims (typically £500K+), from notification through to settlement
• Take responsibility for major property losses
• Deliver excellent customer service while maintaining accurate estimating and controlling indemnity spend
• Lead meetings with solicitors, loss adjusters, and estimating committees
• Share knowledge and support the development of colleagues across the claims community
• Build strong working relationships with key stakeholders
• Communicate regularly with policyholders, representatives, third parties, underwriting, and actuarial teams

• Proven experience handling high-value and complex commercial property claims, with a settlement authority of at least £500K
• Knowledge of catastrophic injury claims (desirable but not essential)
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A motivational approach, demonstrating empathy and adaptability to drive positive outcomes
• Strong organisational and time management skills, with the ability to prioritise and thrive in a fast-paced environment
• Educated to A-Level or degree standard, or holding an equivalent professional qualification (ACII/FCII/CILA)

Knowledge of catastrophic injury claims

• Smart, flexible working
• Regular travel opportunities
• Attendance at industry events