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The Large Format Sales District Leader (SDL) is responsible for leading execution and managing the customer relationships in large format accounts. You will lead a team of frontline employees to merchandise orders for key customers in a fast-paced direct store delivery environment. Position is directly responsible for full-time Merchandisers, whose primary set of responsibilities is to service large volume stores, such as supermarkets, Mass Merchants, etc. This role also indirectly leads Large Format Presell Representatives and Territory Sales Representatives (in Geo Model) through a dotted line reporting relationship, providing guidance, leveraging influential leadership to ensure cohesive performance across the broader large format team... This role will drive superior marketplace execution and customer service, share growth and profit performance. As the manager of full-time Merchandisers, this role will have the authority to interview, hire, train, promote, and manage all aspects of the performance of the full-time Merchandising team.
Job Responsibility:
Serve as an Executional Leader in large format for Pods, providing a second layer of sales and service support for the Territory Sales Leader
Coach and lead a team of full-time merchandisers on selling, display execution, and merchandising standards
Ownership over large format customer relationships, flagging any potential risks or concerns
Support large format overall business development, including crafting pitch strategies and materials
Assign full-time merchandisers to a consistent set of large format and high-volume accounts to service on a regular basis
Conduct ‘work-withs/route rides’ with frontline employees to develop their merchandising and customer service skills
Apply knowledge of merchandising principles to drive productivity
Brief frontline employees on scheduling and meeting productivity goals
Anticipate potential customer issues
apply contingency planning to avoid customer dissatisfaction
Train frontline employees and utilize processes and tools
Interview, train, and onboard any newly hired merchandisers
Track and monitor key performance metrics (KPIs)
Oversee Pod compliance including conducting audits
Supervise daily operations, delegate tasks and monitor progress
Work closely with the Territory Sales Leader and Sales Representatives to execute sales strategy across the merchandising team
Solicit feedback and input from the Sales Representatives
Set productivity and service targets, measure performance to drive accountability
Requirements:
Bachelor’s degree and/or equivalent work experience
Minimum 2 years of leadership experience
Ability to work a flexible schedule including early mornings, evenings and weekends
Must be willing and able to lift up to 60 lbs. periodically
Proficient in Microsoft Office Suite (Outlook, Word, Excel, Power Point)
Must have a valid driver's license
This position is limited to persons with indefinite right to work in the United States
Safe driving record strongly preferred
Nice to have:
Sales: 1 year (Preferred)
Consumer packaged goods in a direct store delivery environment: 1 year (Preferred)
Bonus based on performance and eligibility target payout is 15% of annual salary paid out quarterly
Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan