Language Enabled Analyst Job at Booz Allen Hamilton (Annapolis Junction)

Russian Language-Enabled OSINT Analyst

Altamira Technologies Corporation is in search of Russian Language-Enabled Publi...

Location

United States , Dayton, OH

Salary:

Not provided

Altamira Technologies

Expiration Date

Until further notice

Requirements

4+ years of experience conducting open-source research, including use of associated tradecraft and tools
Experience conducting research in the source language
Ability to demonstrate a minimum ILR score of 2 or ACTFL Advanced Low in listening and reading in Russian
Active TS/SCI clearance
HS diploma or GED
Basic proficiency in Microsoft Office Suite of applications.

Job Responsibility

Conduct in-depth research and provide analytical support for the client's mission sets
Work both from the foreign language into English and English into the foreign language
Perform high volume, accurate translation, transcription, and interpretation of highly technical foreign language information into colloquial English
Additional tasks may include report writing, quality control, review, gisting, training, and others as necessary.

Chinese Language-Enabled OSINT Analyst

Altamira Technologies Corporation is in search of Mandarin Chinese Language-Enab...

Location

United States , Dayton

Salary:

Not provided

Altamira Technologies

Expiration Date

Until further notice

Requirements

4+ years of experience conducting open-source research, including use of associated tradecraft and tools
Experience conducting research in the source language
Ability to demonstrate a minimum ILR score of 2 or ACTFL Advanced Low in listening and reading in Mandarin Chinese
Active TS/SCI clearance
HS diploma or GED
Basic proficiency in Microsoft Office Suite of applications

Job Responsibility

Conduct in-depth research and provide analytical support for the client's mission sets
Work both from the foreign language into English and English into the foreign language
Perform high volume, accurate translation, transcription, and interpretation of highly technical foreign language information into colloquial English
Additional tasks may include report writing, quality control, review, gisting, training, and others as necessary

Senior Analyst, Conversational Analytics

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Chicago

Salary:

43888.00 - 112200.00 USD / Year

CVS Health

Expiration Date

February 28, 2026

Requirements

Bachelor's degree in Statistics, Business, Social Sciences, or a related field
Two years experience in Customer Experience, Analytics, Contact Center Quality required
Experience utilizing natural language processing analytics technology
Clarabridge/Qualtrics’ Discover experience highly preferred
Strong organization, project management, and/or technical program management skills
Comfortable with ambiguity, and working cross-functionally to ensure project success
Self-motivated and eager to take ownership of projects
Interest in continued learning and expanding your technical skills
Demonstrated attention to detail, experience leveraging data & analytics to solve problems by collecting, organizing, analyzing, and interpreting data to generate insights
Proven innovative problem-solving abilities and decision-making skills

Job Responsibility

Leverage technology to automatically mine customer contacts to assess quality of service provided
Responsible for managing, collecting, and organizing information from contact center interactions
Collaborate with contact center leaders and stakeholders to determine program deliverables and expected timeframes
Manage progress and communicate regular progress updates
Partner with the Analyst, Conversational Analytics to ensure deliverables are completed to expectations and on time
Share reporting and analysis with a variety of organizational stakeholders and contact center leadership
Develop materials, which may include dashboards and/or slides, to lead discussions with key organizational leaders
Present data and analysis in a clear and concise manner, to showcase the aggregate picture of customers’ experiences with the contact center in regards to call quality assessment
Conduct ongoing calibration reviews of quality metrics with leaders, to ensure the program is informing decision-making and improving call quality in the contact center
Develop role-based reporting and scorecards, to assist with coaching and ensure leaders are informed about their teams’ performance

What we offer

Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

New