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University of Rochester Logo University of Rochester · Education

Language Center Assistant Program Director

United States of America, Rochester 70197.00 - 105295.00 USD / Year · Job Posted February 21, 2026
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Job Description

This Language Center Assistant Program Director plays a vital role in the overall operations and management of the Language Center. Contributes by leading initiatives that support the development and implementation of programs and initiatives aimed at promoting language learning and global fluency within the campus community. Manages the daily activities of the center, ensuring that all aspects run smoothly and efficiently. Additionally, the incumbent collaborates with staff, faculty, students, and other stakeholders to foster a welcoming, inclusive, and supportive learning environment.

Job Responsibility

  • Administration and coordination of one or more subject matter programs within a department
  • Leads the design, implementation, and evaluation a program(s)
  • Maintains and implements policies of the program and communicate outcomes to stakeholders
  • Creates and support goals of the program including discussion, gap analysis, and planning/executing
  • Creates and communicate reports on feedback on the success and/or failure of certain projects and activities
  • Provides consultative services including training and education as needed
  • Responsible for the creation and communication of marketing and communication materials
  • May be responsible for program budgeting
  • Determines the breakdown and initiation of projects to accomplish the overall program objectives
  • May be responsible for training, onboarding, or supervising a small staff
  • Recommends evaluation methodology and performance measures in the development of language programming and curricula
  • Coordinates, develops, and executes language awareness events at the university
  • Procures resources
  • Develops partnerships with academic departments, student organizations, and campus offices
  • Collaborates with faculty and other stakeholders to foster and implement best practices for language learning and practice
  • Collaborates with partner departments, offices, and the campus community to develop programming and strategies to attract new students and stakeholders
  • Represents the Language Center in relevant meetings and at community events
  • Provides analysis and input on the establishment of the annual budget and setting priorities for the allocation of space for academic activities
  • Maintains accurate records of course enrollment, conversation hour attendance, tutoring request data, and performance
  • Develops, analyzes, and reports periodically on programming outcomes and data needed for internal leadership
  • Makes recommendations for improvement areas, and implement quality assurance measures
  • Creates all monthly, semester, and annual reports
  • Manages recruitment and onboarding of undergraduate student staff
  • Assists in conducting regular assessments and evaluations of language programs
  • Maintains detailed data collection and operational documentation
  • Assists the Director in the decision making, organization and execution of new with the creation of new professional opportunities for language faculty
  • Conducts research and proposes workshops, talks, or presentations on cutting edge discussion topics for language teaching and learning
  • Provides support and serve as resource for faculty interested in exploring new opportunities for languages teaching
  • Serves as a point of contact for students, addressing inquiries, concerns, and providing guidance on language learning pathways
  • Plans and executes events to promote language learning opportunities awareness
  • Utilizes social media platforms and other communication channels to increase the visibility and reach of the Language Center
  • Supervises undergraduate students to ensure effective delivery of programming
  • Leads, coordinates, and facilitates regular student staff meetings and workshops
  • Oversees approximately 15 to 20 weekly conversation hour groups
  • Reviews tutor's Conversation Hour activity plan submission each week
  • Provides feedback to tutors and the Director
  • Shares information about conversation hours and programming with language programs
  • Creates and maintains records of attendance, staff performance, and program effectiveness
  • Provides the Director with all relevant information to ensure dissemination to relevant stakeholders
  • Manages hiring, timekeeping, and time approvals for student staff
  • Stays informed about current trends, research, and best practices in language education and related fields
  • Participates in professional development opportunities
  • Fosters a culture of continuous learning and professional growth among staff and faculty
  • Assists the Director with grant writing

Requirements

  • Master's degree or equivalent combination of education and experience required
  • 3 years of related experience working with Second Language Acquisition (SLA)/Foreign Language (FL) and/or with language center and partnerships required
  • Demonstrated expertise in SLA/FL/language teaching pedagogy required
  • Familiarity with foreign language teaching and learning technology required
  • Interest and expertise in Generative AI in language education required
  • Excellent organizational, planning, written and verbal communication, with attention to detail and problem-solving skills required
  • Ability to work autonomously within a team of skilled professionals required
  • Ability to work effectively in a multilingual and multicultural environment required
  • Commitment to promoting diversity, equity, and inclusion in language learning settings required

Nice to have

  • PhD preferred
  • Proficiency in other languages is advantageous
  • Experience in or a strong familiarity with higher education and the University of Rochester preferred
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