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Landscape Manager

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Marriott Bonvoy

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Location:
United States

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

29.33 - 36.54 USD / Hour
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Job Description:

Position assists in day-to-day management of golf operations and is responsible for organizing all group related golf activity including proper booking controls. Communicates with property Sales Managers, property departments, golf shop and outside service personnel. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Job Responsibility:

  • Assists in day-to-day management of golf operations
  • Organizes all group related golf activity including proper booking controls
  • Communicates with property Sales Managers, property departments, golf shop and outside service personnel
  • Assists in ensuring guest and employee satisfaction while maintaining the operating budget
  • Oversees the proper handling of all group related activities on the day of play
  • Oversees tournament coordination
  • Ensures proper booking of group events
  • Maintains proper documentation and files relating to group activity
  • Maintains proper tracking of group activity
  • Generates appropriate written correspondence
  • Monitors resort and golf standards
  • Comprehends budgets, operating statements and payroll progress reports
  • Tracks and records written and verbal communication related to group business
  • Ensures that payment and billing are properly handled
  • Empowers employees to provide excellent customer service
  • Ensures employees understand expectations and parameters
  • Emphasizes guest satisfaction
  • Interacts with guests to obtain feedback
  • Handles guest problems and complaints
  • Sets a positive example for guest relations
  • Observes service behaviors of employees
  • Participates in the employee performance appraisal process
  • Establishes and maintains open, collaborative relationships
  • Solicits employee feedback
  • Participates in employee progressive discipline procedures
  • Assists with the recruiting and hiring of Golf team members
  • Brings issues to the attention of the Director of Golf and Human Resources
  • Ensures property policies are administered fairly and consistently
  • Ensures disciplinary procedures and documentation are completed

Requirements:

  • High school diploma or GED
  • 2 years experience in the golf/course management or related professional area
  • Professional Golfers Association (PGA) member or apprentice
  • Or: 2-year degree from an accredited university in Business Administration or related major
  • Professional Golfers Association (PGA) member or apprentice

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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