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Landlord Advice and Good Practice Officer

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Peterborough City Council

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Location:
United Kingdom , Peterborough

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Category:

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Contract Type:
Not provided

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Salary:

35412.00 - 39152.00 GBP / Year

Job Description:

This specialist role places you right at the forefront of homelessness prevention — supporting households at the earliest signs of crisis and stepping in with expert guidance when it matters most. You'll be working at the cutting edge of housing services, helping people navigate difficult situations in line with the Homelessness Reduction Act 2017.

Job Responsibility:

  • Provide proactive, practical solutions to keep people safely housed
  • Support both tenants and landlords with a focus on preventing and relieving homelessness
  • Offer clear, accurate, and hands-on advice to private landlords on tenancy agreements, rent collection, eviction processes, property standards, and resolving disputes
  • Help maintain stable and sustainable housing options across the city

Requirements:

  • Confident, solutions-focused professional
  • Strong understanding of the private rented sector
  • Genuine passion for preventing homelessness
  • Ability to thrive in a fast-paced environment
  • Ability to balance community-based work with office responsibilities
  • Comfortable managing a busy and varied caseload
  • Knowledge of tenancy law, rent arrears, eviction procedures, and the private rented sector
What we offer:
  • Annual leave starting at 25 days + bank holidays
  • Sick pay
  • Local government pension scheme
  • Access to Employee Benefits Platform with in-store and online discounts
  • Cycle to Work scheme
  • Home & Electronics schemes
  • Buy up to 10 days additional annual leave
  • Access to car lease scheme
  • Flexible bank holidays
  • Make Additional Voluntary Contributions (Shared Cost AVCs) to pension
  • Access to development opportunities including apprenticeships
  • Paid volunteering hours each year
  • Access to equality, diversity and inclusion network
  • Opportunities to receive Employee Recognition Awards

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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