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Sytner BMW Worcester Logo Sytner BMW Worcester · Customer Service

Land Rover Service Advisor

United Kingdom, Sheffield Employment contract · Job Posted July 04, 2026
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Job Description

We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Sheffield. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with Technicians/Workshop Control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which includes weekends to ensure we provide our customers with the highest possible levels of service.

Job Responsibility

  • Provide outstanding customer care and be the vital link between our customers and the workshop
  • Inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have
  • Liaise with Technicians/Workshop Control about vehicle statuses and ensure that vehicles will be ready on time
  • Give the best advice on our products and services to our customers

Requirements

  • Experience as a busy Service Advisor within the Motor Trade with a willingness to learn and progress
  • Excellent organisational and administrative skills along with good attention to detail
  • Strong customer service background
  • Working knowledge of Kerridge would be advantageous, but not essential

Nice to have

Working knowledge of Kerridge

What we offer

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Free Parking
  • Flexible working solutions
  • Learning and Development Opportunities
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